Director, Strategy & Operations

Posted Yesterday
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New York, NY, USA
In-Office
200K-230K Annually
Senior level
AdTech • Marketing Tech
The Role
Leads company-wide strategic initiatives and high-priority projects, partnering with executives and cross-functional teams to solve complex business challenges, improve operations, and support scalable growth. Responsibilities include strategic planning, data-driven analysis, process optimization, end-to-end project ownership, stakeholder influence, and team mentorship.
Summary Generated by Built In

Join ShopMy - Powering the Future of Digital Marketing

ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.

About the role…

We are looking to add an exceptional and experienced leader to join our Strategy & Operations team as a Director. Reporting directly to the COO, this individual will be a driving force behind the company's most impactful initiatives. In this role, you will partner with senior leadership and cross-functional teams to tackle complex business challenges, develop and execute strategic plans, and oversee high-priority projects that enable scalable growth. If you are passionate about solving ambiguous problems, driving organizational change, and leading teams in a fast-paced environment, we want to hear from you!

Roles and responsibilities…

  • Lead High-Impact Initiatives: As a critical member of the Strategy & Operations team, you will own the development, execution, and success of company-wide strategic initiatives, ensuring alignment with business goals.
  • Partner with Leadership: Collaborate closely with ShopMy's senior leadership to address key business challenges, provide data-driven insights, and deliver actionable recommendations.
  • Drive Operational Excellence: Develop and optimize processes to enhance business operations, streamline workflows, and support scalable growth.
  • Strategic Problem-Solving: Identify areas of opportunity through in-depth analysis, validate hypotheses, and propose forward-thinking solutions to drive results.
  • Project Ownership: Take end-to-end ownership of mission-critical projects, from initial concept and planning to implementation and performance evaluation.
  • Foster Cross-Functional Collaboration: Partner with teams across the organization, ensuring seamless communication, alignment, and execution of strategic initiatives.
  • Mentor and Influence: Serve as a mentor to team members, fostering a culture of collaboration, innovation, and continuous improvement.

Our non-negotiables…

  • Bachelor’s degree required; MBA or advanced degree preferred.
  • 8-10+ years of professional experience, including management consulting, finance, or strategy & operations roles at a high-growth startup or SaaS company.
  • Proven track record of successfully leading and executing complex, cross-functional projects with measurable impact.
  • Outstanding analytical skills and a data-driven approach, with expertise in translating insights into actionable strategies.
  • Exceptional communication and influence abilities, with experience presenting to C-suite executives and senior stakeholders.
  • Strong project management skills, with the ability to prioritize and execute multiple initiatives in a dynamic environment.
  • Hands-on mindset: you’re willing to dive into the details and roll up your sleeves to get things done.
  • Proficient in Excel, PowerPoint, and Google Suite; knowledge of SQL or other data analysis tools is a plus.

In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations. 

New York Pay Range
$200,000—$230,000 USD

The provided salary range is base salary, exclusive of bonus potential or commission, and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!

Benefits & Perks

ShopMy invests in more than compensation. We support your health, your growth, and your life outside of work.

  • Equity in ShopMy - Every employee is an owner; all roles receive equity
  • Monetize Your Influence - Every employee builds and grows their own ShopMy page
  • 401(k) with Company Match - 3% employer contribution, fully vested
  • Healthcare Coverage - Medical, dental & vision benefits, including a 100% employer-paid medical option and dependent coverage
  • Mental Health Support and More - We offer employees and their dependents virtual mental health support, urgent care, and primary care visits at no cost
  • Flexible PTO - Take the time you need, including your birthday off
  • 13 Company Holidays
  • 14 Weeks of Paid Parental Leave
  • Remote-First Culture with an NYC HQ - Some teams may have different location requirements
  • Workplace & Wellness Stipends - Support for wellness, home office needs, and a Wellhub membership
  • Disability & Life Insurance - 100% employer-paid
  • Health Care FSA/HSA
  • Annual Company Offsite
  • Quarterly Team Co-Locations

Skills Required

  • Bachelor's degree
  • MBA or advanced degree
  • 8-10+ years of professional experience
  • Experience in management consulting, finance, or strategy and operations roles at a high-growth startup or SaaS company
  • Track record leading and executing complex, cross-functional projects with measurable impact
  • Outstanding analytical skills and data-driven approach
  • Ability to translate insights into actionable strategies
  • Exceptional communication and influencing abilities
  • Experience presenting to C-suite executives and senior stakeholders
  • Strong project management skills
  • Ability to prioritize and execute multiple initiatives in a dynamic environment
  • Hands-on mindset and willingness to work through details
  • Proficiency in Excel, PowerPoint, and Google Suite
  • Knowledge of SQL or other data analysis tools
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The Company
HQ: Boston, MA
159 Employees
Year Founded: 2020

What We Do

ShopMy is a premium, all-in-one, creator-centric ecosystem connecting top brands and influential creators. Our comprehensive solution streamlines partnerships with effortless seeding, affiliate, and paid—driven by direct communication and transparent analytics. Premium brands discover and access a curated creator network, while creators grow businesses and monetize content genuinely. ShopMy's intuitive, transparent, data-driven tools foster an authentic creator economy where both sides achieve measurable success

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