Director, Strategy & Operations Lead, Pfizer Brand & Agency Partnerships

R OLE SUMMARY
The Director, Strategy & Operations Lead is a critical leadership role within the Pfizer Brand & Agency Partnerships (PBAP) team, responsible for driving the strategic and operational agenda that powers one of the most visible and creative organizations in the enterprise. This role sits at the intersection of brand, creativity, and operational excellence - ensuring that the team responsible for Pfizer's brand advertising, creative standards, web platforms, marketing technology, and content strategy runs with clarity, speed, and impact.
Reporting directly to the Head of PBAP and serving as a trusted member of the PBAP leadership team, this leader will anticipate and act on key opportunities, drive cross-functional alignment, and transform strategy into execution. If you thrive at the nexus of big ideas and disciplined delivery - and you want your work to shape how one of the world's leading healthcare companies shows up to the world - this is your role.
ROLE RESPONSIBILITIES
Strategic Leadership & Planning

• Serve as a strategic partner and advisor to the Head of PBAP and leadership team, providing analysis, recommendations, and thought leadership to drive key decisions across brand advertising, creative standards, web platforms, creative marketing stack, and content strategy.
• Lead the development and execution of the PBAP operating plan, including semester goal setting , prioritization frameworks, and tracking of strategic initiatives.

• Drive end-to-end governance planning and execution - connecting the dots between short-term deliverables and long-term organizational ambition.
• Develop and maintain a deep understanding of PBAP's capabilities, pipeline , and priorities, and actively leverage this knowledge to anticipate needs and accelerate progress.

Operational Excellence & Project Management

• Lead and oversee critical cross-functional projects and initiatives, defining scope, timelines, resource needs, and success metrics to drive high-quality outcomes.
• Drive continuous improvement efforts across BAP, identifying opportunities to streamline processes, eliminate inefficiencies, and strengthen team effectiveness.
• Ma nage and track follow-up on key decisions and action items across leadership meetings and cross-functional forums to ensure accountability and momentum.
• Ensure timely and high-quality preparation of strategic materials including briefing documents, presentations, quarterly business reviews, and leadership communications.

Collaboration & Stakeholder Engagement

• Act as a key liaison between the PBAP leadership team and internal stakeholders - including agency partners, technology teams, commercial, and cross-CMO functions - ensuring alignment on goals, priorities, and ways of working.
• Partner with colleagues across the organization to identify and implement best practices, harmonize processes, and build bridges between PBAP and the broader enterprise.
• Lead planning and communication governance for cross-functional meetings, including leadership team sessions and broader team forums.

Culture & Team Enablement

• Champion a culture of collaboration, inclusion, and creative excellence - modeling the behaviors that make PBAP a place where great work thrives.
• Foster innovation by driving digital adaptation and AI-fluency across PBAP operations, identifying opportunities to embed new tools and approaches that amplify team performance.
• Partner with leadership to activate the PBAP community through an intentional communications and engagement calendar, including team huddles, recognition moments, and survey action planning.

BASIC QUALIFICATIONS

• Bachelor's degree required ; MBA or advanced degree preferred
• 8+ years of relevant experience (or 7+ years with an MBA/MS), preferably spanning marketing, brand, creative operations, or strategy roles
• Demonstrated ability to lead through influence, build trust across levels, and drive alignment in a matrixed organization
• Strong business acumen with the ability to translate complex data and ambiguous challenges into clear, actionable strategies
• Exceptional communication skills - written, verbal, and visual - with experience presenting to and engaging senior leadership
• Proven track record of managing multiple high-priority initiatives simultaneously with rigor, agility, and attention to quality
• Comfort operating in a fast-paced environment where priorities evolve and decisiveness matters

PREFERRED QUALIFICATIONS

• Experience working in or closely with brand, creative, or marketing technology functions
• Familiarity with web platforms, content strategy, or creative production ecosystems
• Track record of driving organizational change and building followership through organic influence
• Demonstrated ability to adopt and champion AI tools and emerging technologies to drive efficiency and innovation
• Advanced proficiency in PowerPoint and Excel; comfort with project management tools and digital collaboration platforms
• Strong financial acumen and experience managing or influencing budget processes
• Executive presence and discretion in handling confidential and sensitive information

Last Day to Apply: April 10, 2026
Location: Hybrid, selected candidate must be on site in NYHQ 2-3/week
The annual base salary for this position ranges from $162,900.00 to $271,500.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
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