Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day.
Taktile is based in New York, London and Berlin.
Taktile was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services.
Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all.
Our team has accumulated extensive work experience at leading tech companies such as Google, Amazon, and Meta, startups, and the enterprise software sphere
Our backers include Y Combinator, Index Ventures, Tiger Global, Balderton,and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath.
We’re backed by some of the world’s leading investors and show great traction with scale-ups and large enterprises across the financial services and insurance industry. We are looking to build on this success by growing our team, professionalizing our go-to-market, and acquiring more customers.
That’s where you come in.
As we scale, we're looking for a Director of Strategy & Operations to lead critical business initiatives—from new market entry to cross-functional operating models.
This is a high-impact role for someone who thrives in ambiguity, is deeply collaborative, and knows how to turn strategy into scalable execution.
What You’ll DoLead and operationalize key strategic initiatives, including new market launches, product go-to-market experiments, and organizational growth levers.
Identify, scope, and drive net-new business opportunities—from hypothesis to implementation.
Own key business metrics, operating cadences, and cross-functional alignment processes that help us scale responsibly.
Work directly with our CEO and partner with leadership across Product, Sales, Customer Success, and Operations to turn insight into action.
Help shape our long-term operating model and act as a force multiplier across the leadership team.
You bring 6–10+ years of experience in fast-paced, strategic roles (e.g. GM, BizOps, Strategy, Consulting, IB, VC-backed startup leadership).
You’re a structured thinker who can frame complex problems and drive decisions across stakeholders.
You move easily between big-picture strategy and operational detail.
You’ve led cross-functional initiatives end-to-end, ideally in SaaS or platform businesses.
You’re a clear, concise communicator with high ownership and strong collaborative instincts.
Bonus: experience launching new markets, spinning up business lines, or working in regulated industries.
Join a fast-growing company with product-market fit and global ambition.
Work on high-stakes, visible projects that shape the future of the business.
Partner with a high-caliber, low-ego team that values trust, clarity, and execution.
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What We Do
Taktile is a next-generation decision platform that empowers teams to build, monitor, and optimize automated risk management strategies across the entire customer lifecycle—from credit underwriting and onboarding & KYC/KYB to transaction monitoring and collections. With its low-code UI and best-in-class marketplace of third-party data integrations, Taktile enables credit, fraud, and risk teams to reduce reliance on engineering, adapt quickly to market changes, and ultimately drive growth while lowering operational costs.
