Director, Strategy and Operations

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Job Category

Marketing & Communications

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Director of Strategy & Business Operations is a critical part of Tableau Marketing’s team. We are looking for a strategy and transformation leader to drive integrated planning and operational excellence across the organization. This role connects the dots across all Tableau marketing functions and supports integrated planning, team development, growth initiatives, business operations, and data evaluation. The successful candidate is a strategic problem solver with the ability to develop key performance indicators while optimizing business processes to maximize time, resources, and impact.
Job Description:

• Drive education and clarity around KPIs across functions and define, design, and interpret new metrics to monitor performance, evaluate resources, deliver actionable insights, and articulate success stories

• Develop and lead all aspects of the roadmap, delivery and execution of key operational initiatives

• Develop a feedback strategy & approach to keep a constant pulse on individual and team performance

• Work with functional leads to proactively improve processes and propose solutions around:

  • Resourcing prioritization

  • Budget planning & management

  • Business priorities

  • Business tools

• Identify cross-pollination opportunities across all functions to increase joint impact of marketing

• Extend beyond Tableau Marketing to platforms like SF+, corporate/brand marketing, etc.

• Drive team communications & alignment

• Drive team culture initiatives

Director of Strategy and Business Operations

• 10+ years of experience in marketing required

• Strategic thinking to identify and understand the short and long-term goals of the organization and how to achieve them

• Excellent verbal and written communication skills to disseminate information across the org

• Demonstration of strong leadership skills to manage a team and establish priorities to deliver against short and long-term goals

• Beginner’s mind to identify new and innovative solutions to complex problems

• Persuasively present meaningful data to top decision-makers in concise executive presentations

• Data analysis to interpret large and disparate data sets, draw conclusions from them and execute on insights

• Ability to drive excellence in an ambiguous, frequently changing environment

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $193,800 to $281,100.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.