Director, Strategy and Fundraising Operations

The Director, Strategy and Fundraising Operations contributes to the calling of Medical Teams International as a senior leadership role responsible for driving fundraising strategy, operational excellence, donor engagement systems, and organizational growth initiatives. Under the strategic leadership of the Chief Philanthropy Officer, this position partners closely with cross-functional stakeholders, including but not limited to the fundraising and marketing teams, program leaders; and executes comprehensive fundraising strategies that maximize philanthropic revenue, strengthen donor relationships, and support the organization’s mission. The Director oversees fundraising operations, fundraising performance management, strategic planning, donor analytics, prospect research, CRM systems and other fundraising tools, campaign management, and cross-functional initiatives that enhance fundraising effectiveness and organizational sustainability.

Medical Teams International Calling: 

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.

Medical Teams International holds strict child and vulnerable adult safeguarding principles and a zero-tolerance policy for misconduct related to sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment & selection, hiring decisions will give due emphasis to assessing candidates’ eligibility through background checks, police clearance, and professional reference check processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Drive strategic initiatives from concept through implementation and realization of outcomes.
• Provide leadership and direction to the Fundraising Operations team.
• Partner cross-team with other directors and peers throughout Philanthropy and Marketing and Mobilization.

Strategic Fundraising Leadership

• Develop and implement multi-year fundraising strategies aligned with organizational goals and growth objectives.
• Partner with the Chief Philanthropy Officer to establish annual fundraising targets, budgets, and performance metrics.
• Identify opportunities for revenue diversification, including major gifts, corporate partnerships, foundations, grants, planned giving, and annual campaigns.
• Lead strategic planning efforts related to fundraising growth and donor engagement.
• Monitor fundraising trends, market conditions, and philanthropic best practices.
• Translate strategies into measurable operational plans and performance metrics.
• Serve as Trusted Advisor to drive strategies forward.

Fundraising Operations Management

• Oversee all fundraising operations, systems, processes, and reporting functions.
• Ensure accurate donor data management, gift processing, acknowledgment procedures, and compliance standards.
• Lead CRM strategy, optimization, and data governance initiatives – factoring in the deployment and integration of all fundraising tools.
• Develop operational frameworks that improve fundraising efficiency and scalability.
• Implement policies and procedures to support sustainable philanthropy operations.
• Oversee and manage the Philanthropy annual budget process in conjunction with the organizational process and timeline.
• Establish rhythm for reviews and updates across Philanthropy, in partnership with the Chief Philanthropy Officer.

Revenue Growth & Performance Management

• Establish performance indicators to include Objectives and Key Results (OKRs) and dashboards for measuring fundraising effectiveness.
• Analyze fundraising data, donor trends, and campaign performance to inform strategic decisions and to keep the Chief Philanthropy Officer informed on an agreed upon rhythm.
• Develop forecasting models and revenue projections in partnership with the Chief Philanthropy Officer
• Provide regular reports and insights to executive leadership and board committees, including but not limited to revenue tracking.
• Drive continuous improvement initiatives across fundraising programs.

Giving Tiers Growth & Donor Strategy

• Collaborate with frontline Advancement and Corporation and Foundations teams to strengthen donor cultivation, solicitation, and stewardship strategies.
• Drive pipeline development and prospect management processes and practices.
• Partner with leadership and board members on high-capacity donor engagement opportunities.
• Ensure personalized stewardship strategies that enhance donor retention and lifetime value.
• Establish engagement strategies, processes, and repeatable templates.

Campaign & Initiative Leadership

• Lead operational planning and execution for campaigns, including annual giving, capital, planned giving, principal, major, mid-level and special fundraising initiatives.
• Establish process for donor hosted gatherings, building a template and plan for execution.
• Coordinate cross-functional teams to ensure successful campaign implementation.
• Manage timelines, budgets, resources, and stakeholder communications.
• Evaluate campaign outcomes and recommend improvements.

Team Leadership & Staff Development

• Lead and mentor fundraising operations, analytics, prospect research, and support staff.
• Foster a culture of accountability, collaboration, innovation, and continuous learning.
• Establish professional development plans and performance goals for team members.
• Recruit, develop, and retain high-performing fundraising operations professionals.

Board & Executive Partnership

• Prepare strategic reports, presentations, and recommendations for philanthropy leadership, executive leadership and board committees.
• Support board engagement in fundraising efforts and donor cultivation activities.
• Serve as a trusted advisor on fundraising strategy, operational effectiveness, and organizational growth opportunities.

Compliance & Risk Management

• Ensure compliance with fundraising regulations, nonprofit reporting requirements, and ethical fundraising standards.
• Maintain data privacy, gift acceptance policies, and donor confidentiality practices.
• Monitor operational risks and implement mitigation strategies.

Other Duties:

• Ensure the safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation, Abuse & Harassment, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding code of conduct and behavior expectations.  
• Additional Duties as assigned.

EDUCATION, LICENSES, & CERTIFICATIONS

• Bachelor's degree: Philanthropy, Business Administration, Nonprofit Management, Public Administration, Marketing, Communications, or related field.
• Valid Driver License.

EXPERIENCE

Required:

• 10+ years of progressive nonprofit fundraising and development experience.
• 5+ years of leadership experience managing fundraising operations, strategy, or development teams.
• Demonstrated success leading fundraising initiatives generating significant annual revenue growth.
• Strong expertise in donor databases/CRM platforms, fundraising analytics, and performance reporting.
• Experience working with executive leadership, boards of directors, and major donors.
• Excellent strategic planning, project management, and organizational skills.
• Excellent project management and project leadership experience.
• A proven track record of successfully leading teams through change management and integrating and adapting to new systems.
• History of setting strategic direction for a team and achieving goals

Preferred:

• Master's degree: Philanthropy, Nonprofit Management, Business Administration, Public Administration, Marketing, Communications, or related field.
• CFRE (Certified Fund Raising Executive) certification.
• Experience supporting capital campaigns or comprehensive fundraising campaigns.
• Knowledge of donor analytics, wealth screening, and prospect research methodologies.

Core Competencies

• Strategic Thinking
• Fundraising & Philanthropy Expertise
• Operational Excellence
• Financial & Data Analysis
• Change Management
• Team Leadership & Coaching
• Relationship Building
• Executive Communication
• Project & Program Management
• Results Orientation
• Cross-Team Collaboration
• Dealing with Ambiguity

Success Measures

• Achievement of annual fundraising revenue goals.
• Growth in donor acquisition, retention, and engagement metrics.
• Increased Principal, Major, Mid-level and Planned Giving gift pipeline performance.
• Improved operational efficiency and fundraising ROI.
• Accurate forecasting and reporting capabilities.
• Enhanced cross-functional collaboration and stakeholder satisfaction.
• Successful implementation of strategic fundraising initiatives.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge:

• Commitment to Medical Teams International Calling Statement and Core Values.
• Broad base of knowledge and skills covering all fundraising operations fundamentals 

Skills:

• Skilled at building and maintaining a high functioning, high performing work team as well as mentoring, coaching and growing team members.
• Commitment to positive relationships with staff, volunteers, vendors, program partners and donors.
• Consistently communicate professionally and effectively with all constituents.
• Strong orientation to supporting the needs of others, including assessing needs and adjusting resources and work plans accordingly.
• Intermediate (or higher) user skills with Microsoft Office, SharePoint and Teams.
• Intermediate (or higher) user skills with CRM Microsoft Dynamics.
• Intermediate (or higher) experience with Adobe Acrobat Professional.
• Strong initiative, self-starter, proactive decision-making.
• Skilled at managing a team, including remote employees.
• Skilled at developing and running monitoring and measurement systems to evaluate performance.

Abilities

• Demonstrated ability to strategically partner across teams.
• Ability to communicate effectively both verbally and in writing.
• Ability to work collaboratively with others.
• Ability to handle multiple projects simultaneously; flexible.
• Ability to operate well in a fast-paced, evolving work environment.
• Detail oriented with an ability to maintain accurate records.
• Ability to plan, organize and execute all projects with excellence.
• Ability to maintain confidentiality.
• Ability to work flexible schedule with some evening and weekends as needed.
• Ability and willingness to travel to departmental and organizational meetings as needed.  

PHYSICAL REQUIREMENTS & WORKING CONDITIONS -                                                                                                                                 

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Frequent use of a personal computer, database and digital platforms, and other office productivity machinery, such as a copy machine and computer printer.
• Frequently uses hands, fingers, and arms to reach, handle, touch or feel equipment, medical instruments, materials, computer.
• Frequent communication and exchange of information among colleagues and persons of concern which requires the ability to speak, hear, convey and express oneself.
• Frequent close vision and the ability to adjust focus.
• Occasionally ascends/descends stairs, steps, or ladder.
• Occasionally move about inside an office to access file cabinets, office machinery, meet with colleagues, etc.
• The employee must occasionally lift and/or move up to 20 pounds.
• Seldom to occasionally position oneself to stoop, kneel, crouch, or crawl.
• If in travel status, occasional to frequent traversing over rough or steep terrain in either a motor vehicle or on foot.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderately quiet.
• The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme weather, and very basic living conditions.

BENEFITS  

The following information outlines typical benefits available for U.S. based fixed-term employees, working 30 hours or more per week. Actual benefits may be prorated for other than full-time work.  

• Excellent Medical, Dental, and Vision Insurance 
• Flexible work schedule options 
• Life insurance & AD&D 
• Generous vacation time, sick leave, and up to 12 paid holidays per year 
• 401k retirement plan 
• Employee Assistance Plan 

For a full description of our benefits, you can learn more here. 

Salary Range: Please note that the typical hiring range is $125,000 - $155,000 annually. Job offers within the range are based on relevant job qualifications and pay equity.