Casap is a Series A startup based in San Francisco founded by product leaders from Robinhood and Chime. We are on a mission to change the way banks operate by building an autonomous banking platform from the ground up. We’re starting with automating dispute and chargeback resolution and already, customers and the industry love our product. Casap is backed by Lightspeed Ventures, Primary Ventures, and a variety of strategic investors and partners.
Casap is looking for a Senior AE (official job title: Director of Strategic Relationships) to own and close deals with our most strategic bank, credit union, and fintech prospects.
This is a rare opportunity to seize a market at exactly the right moment. Customers genuinely love our product, some even use “Casap” as a verb. With strong product-market fit, and a powerful pipeline generation engine in place, you’ll focus on working qualified, high-value opportunities through the sales process. You'll work hand-in-hand with a dedicated Senior Strategic BDR (our Directors of Growth) on a focused territory of strategic accounts and they’ll lead pipeline generation.
We're not looking for someone who needs hand-holding - we want someone with a pirate ship mentality who can operate without big company brand recognition and build something meaningful in financial services.
Responsibilities
Own and manage a strategic territory (East or Central) of high-value bank, credit union, and fintech prospects
Close high ACV deals with longer sales cycles at top-tier financial institutions
Partner closely with a Director of Growth to develop account strategy and work qualified opportunities through the sales process
Conduct strategic discovery calls, product demonstrations, and executive-level presentations
Travel 1-2 times per month for in-person customer meetings, events, and relationship building
Build and maintain relationships with C-level and VP-level executives at large financial institutions
Navigate complex sales processes, multi-stakeholder decision-making, and robust approval processes, at enterprise accounts
Collaborate with internal teams to ensure successful customer onboarding and expansion opportunities
Contribute to sales process refinement as the company scales
Participate in industry conferences and customer events to build market presence
Qualifications
Multiple years of B2B sales experience with a track record of closing mid-six-figure deals
Proven experience selling into large financial services accounts (banks, credit unions, fintechs)
Strong discovery and consultative selling skills with ability to build business cases for complex solutions
Experience navigating longer sales sales cycles with multiple stakeholders and decision makers is a plus
Exceptional presentation and communication skills with C-level executives
Self-starter mentality with ability to operate with high autonomy in startup environment
"Pirate ship" mentality - hungry, resourceful, and able to succeed without big company brand recognition
Comfortable with travel (1-2 times per month) for customer meetings
Financial services industry knowledge preferred but not required
Compensation: OTE $270k + equity (we expect strong performers to meaningfully exceed OTE)
What We Do
Casap's Copilot & Collaboration platform can fully automate disputes end-to-end. We empower institutions and fintechs to intelligently tackle first-party fraud while transforming disputes into an opportunity to build loyalty.
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