Strategic Partnerships manages and grows the most significant enterprise relationships across American Express. The team is responsible for defining multi-year partnership strategies, supporting key negotiations and projects, and driving new business opportunities globally with our largest Blue Box partners. It exists to deliver against three core objectives: (1) foster and maintain external relationships, (2) support and develop partner strategies that maximize value to customers and the enterprise, and (3) bring the best of Amex to drive growth and innovation.
This Director will report to VP, Strategic Partnerships - Fintech, and will help drive enterprise strategy, thought leadership, and actionable roadmaps for key fintech partnerships. Success in this role will require a deep knowledge of the partners and their priorities, comfort working in white space as we look to unlock new sources of value, and an ability to collaborate with colleagues and partners to achieve partnership outcomes. This is an excellent opportunity for a self-motivated individual who is interested in furthering general management and business development skills in an environment where innovation is highly valued and encouraged.
Responsibilities- Build, maintain, and grow strong relationships with relevant counterparts at fintech partners, maintaining a deep understanding of our partners’ business models, strategies, priorities, and organization.
- Understand the partners’ existing relationships with Amex and leverage that knowledge to support enterprise initiatives and identify new areas of value exchange.
- Build excellent relationships with a range of peers across Amex who are critical to the success of the partnerships. Work closely with them to meet business objectives and drive value to the enterprise.
Drive thought leadership on the evolving fintech landscape by bringing a strategic perspective on market trends, competitive dynamics, and emerging opportunities to help shape enterprise priorities and the future of Amex's fintech partnerships.
- Support internal partner teams by maintaining a consistent pulse of key initiatives across the enterprise and accelerating and unblocking priorities with fintech partners.
- Manage new growth opportunities from conception through ideation, business case development, and execution.
- Build analyses and presentations to support executive level decision making.
- Experience managing external relationships through business development, negotiations, and issue resolution, with a track record of driving closure on key initiatives.
- Experience managing complex strategic projects with many stakeholders. Strong project management skills and attention to detail.
- Excellent written and verbal communication. Able to take complex ideas/materials and synthesize for different audiences. Comfortable engaging with and presenting to senior leadership.
- Ability to perform in a highly dynamic, fast-paced environment. High degree of intellectual curiosity, comfort with ambiguity, ability to bring structure to “blue sky” opportunities.
- Strong understanding of AXP’s business model and priorities.
- Financial and analytical acumen; ability to translate data into insight.
- Industry experience in fintech, payments, e-commerce, or digital commerce is a plus.
- Bachelor's degree preferred.
- Experience in people leadership preferred.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- Experience managing external relationships through business development, negotiations, and issue resolution
- Experience managing complex strategic projects with many stakeholders
- Strong project management skills and attention to detail
- Excellent written and verbal communication; comfortable presenting to senior leadership
- Ability to perform in a fast-paced environment; comfort with ambiguity and structuring blue-sky opportunities
- Strong understanding of American Express's business model and priorities
- Financial and analytical acumen; ability to translate data into insight
- Industry experience in fintech, payments, e-commerce, or digital commerce
- Bachelor's degree
- Experience in people leadership
- Employment eligibility to work in the United States (no visa sponsorship)
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
