The Role
Lead the design and launch of service offerings for FQHCs, driving market insights and cross-functional collaboration to enhance value-based care outcomes.
Summary Generated by Built In
Are you ready to join a passionate community of people who are changing how health care is delivered? A place where you will find a career you love while truly making a difference building healthier communities. If this sounds like you, we would love to have you apply as Director, Strategic Initiatives & Program Innovation, with Medical Home Network!
Since 2009, Medical Home Network (MHN) has partnered with Federally Qualified Health Centers (FQHCs) nationwide to transform care in the safety net, reduce health disparities, and build healthier communities. A mission-driven public benefit corporation, MHN helps FQHCs succeed in value-based care through technology, care model innovation, and strong partnerships. Our proven approach delivers leading health outcomes, lower costs, and elevated quality performance. We’re expanding our reach and impact to help more FQHCs enhance care for their patients. Modern Healthcare has named MHN one of the Best Places to Work in Healthcare for four years running (2021–2024). MHN was recently recognized as a Great Place to Work in 2025.
THE OPPORTUNITY:
MHN is seeking a Director, Strategy & Program Innovation to lead the design, development, and launch of new service offerings that enable FQHCs to succeed in value-based care and help health plans deliver high-value care to their members. This individual will shape MHN’s innovation strategy by identifying new market opportunities, enhancing enterprise solutions, building business cases, and driving cross-functional execution from concept to launch.
The ideal candidate will bring transformation/innovation expertise, healthcare strategy experience (ideally in value-based care), and a proven ability to collaborate across clinical, operational, and technical teams to deliver measurable impact for safety-net providers, health plans, and the communities they serve.
THE PERKS
- Fun, challenging, and collaborative work environment with passionate colleagues that care deeply about healthcare delivery.
- Recognized as One of the Best Places to Work in Healthcare by Modern Healthcare.
- Competitive benefits programs including Medical, Vision, Dental, HSA, FSA, and 401k.
- Fitness reimbursement, commuter benefits, and tuition assistance.
- Great work life benefits- Paid time off, sick time, and 12 paid holidays.
- Hybrid schedule: Candidates within 50 miles of Chicago are expected to work onsite 2 days per week and remotely for 3 days. Fully remote options are available for candidates located outside this area.
WHAT YOU CAN LOOK FORWARD TO:
- Lead market and competitive assessments to inform MHN’s program innovation roadmap and strategic priorities.
- Partner with executive leadership to define strategies that advance MHN’s mission and strengthen FQHC performance and health plan value-based care outcomes.
- Monitor industry trends in population health, care delivery transformation, and healthcare technology to identify emerging opportunities for new service offerings.
- Present recommendations to MHN senior leadership
- Lead the end-to-end lifecycle of new service offerings—from ideation and business case development to launch, performance monitoring, and continuous improvement.
- Facilitate cross-functional design sprints and innovation workshops, ensuring programs reflect the needs of both FQHC and health plan partners.
- Define and track success metrics, using data and partner feedback to refine programs and inform future investments.
- Partner with clinical leaders, operations, and technology teams to ensure feasibility, product/market fit, and adoption of new service offerings.
- Build consensus across stakeholders to deliver programs on time, on budget, and with measurable impact for FQHC and health plan partners.
- Develop and manage strong external relationships with FQHC leadership, health plan executives, payers, and technology vendors to support implementation and scaling.
Strategic Leadership & Market Insight
Program Innovation & Development
Cross-Functional Collaboration & Execution
KEY COMPETENCIES:
- Strategic thinking with a bias toward action.
- Ability to influence and align diverse stakeholders.
- Adaptability in a fast-paced, mission-driven environment.
- Analytical and data-driven decision making.
- Excellent communication and interpersonal skills.
- Passion for improving healthcare equity and outcomes.
WHAT YOU’LL NEED TO SUCCEED:
- 8+years of professional experience in a combination of healthcare, healthcare technology, and/or value-based care, with at least 3 years in a management or strategy consulting role in technology strategy, strategy or management consulting, innovation, or leadership roles.
- Demonstrated healthcare experience with direct exposure to value-based care models, population health, or care delivery transformation.
- Proven track record in designing and launching new service offerings in a healthcare setting.
- Strong business acumen with the ability to translate insights into actionable strategies.
- Excellent communication and stakeholder management skills, with comfort engaging C-suite, clinical leaders, and operational teams.
- Experience in care transformation/care delivery redesign.
- Experience with healthcare technology platforms or digital health solutions.
- MBA, MPH, MHA, or related advanced degree.
- Lean, Agile, or Design Thinking expertise.
- Go to market and/or startup experience
Required:
Preferred:
Medical Home Network is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Top Skills
Digital Health Solutions
Healthcare Technology
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The Company
What We Do
Medical Home Network (MHN) is a public benefit corporation dedicated to transforming care in the safety net and building healthier communities. We partner with federally qualified health centers across the country to support their success in value-based care. MHN’s model of care and approach consistently delivers leading health outcomes, savings, and quality results under value-based arrangements. For the fourth year in a row, Modern Healthcare named MHN one of the Best Places to Work.
