We envision a world where every individual is valued for their inherent worth—regardless of ability or circumstance—and has equitable access and support to lead a life of their own design.
This is an exciting opportunity for an experienced workforce management professional who thrives on problem-solving, operational excellence, data-driven decision making, and leading staffing strategies that directly support quality care and organizational success.
Why Join Marrakech?- Make a meaningful impact in a mission-driven organization
- Lead agency-wide staffing and workforce initiatives
- Collaborate with executive leadership and operational teams
- Influence workforce planning and operational efficiency
- Opportunities for professional growth and leadership development
- Support a culture of inclusion, belonging, and excellence
- Monitor staffing patterns, overtime utilization, and scheduling practices across the agency.
- Partner with managers to address staffing concerns and implement corrective actions.
- Analyze workforce trends and recommend strategies to reduce avoidable overtime expenses.
- Develop and monitor overtime thresholds and staffing performance metrics.
- Oversee floater schedules and workforce deployment to ensure staffing needs are met.
- Assist management with coverage for vacancies, leaves of absence, call-outs, and emergency staffing situations.
- Respond to urgent staffing challenges with professionalism and efficiency.
- Support recruitment, interviewing, hiring, onboarding, and retention initiatives.
- Train employees and managers on scheduling practices, attendance expectations, and workforce systems.
- Provide coaching and operational support to new managers on workforce management responsibilities.
- Serve as an internal expert on the Dayforce Scheduling Module.
- Monitor scheduling system utilization and identify process improvements.
- Train managers on scheduling best practices and workforce management tools.
- Generate staffing, overtime, and workforce utilization reports for leadership.
- Monitor compliance with scheduling, staffing, and timekeeping requirements.
- Identify potential operational, compliance, or workforce risks and recommend solutions.
- Bachelor's degree in Human Services, Business Administration, or a related field.
- Minimum of three (3) years of experience in staffing coordination, scheduling, workforce management, or related operational leadership.
- At least one year of supervisory experience required.
- High School Diploma or GED with five (5) years of directly related experience.
- Workforce planning and operational coordination
- Data analysis and reporting
- Scheduling and staffing expertise
- Leadership and team development
- Strong communication and collaboration skills
- Attention to detail and compliance management
- Critical thinking and problem-solving abilities
- Valid Connecticut Driver's License.
- Ability to travel throughout Connecticut as needed.
- Reliable, insured vehicle available for work-related travel.
Salary: $53,673 annually
- Paid time off (PTO) and Dedicated Sick Time
- Paid Holidays
- New Year’s Day
- Martin Luther King, Jr. Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
- Paid and Unpaid Leave for:
- Bereavement
- Jury Duty
- Disaster Relief Volunteer
- Family and Non-FMLA Medical Leave
- Military Leave
- Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees)
- External Employee Assistance Program (EAP) (for full time employees)
- 401K and Profit Sharing Plan
- Educational Benefits, Including:
- DSP Credentialing through the NADSP
- Tuition Reimbursement
- Tuition discounts at local colleges and universities
- Access to Various Voluntary Insurances and Benefits
- Staff Recognition Program
- Other Financial Benefits, Including but not limited to:
- Dayforce Wallet (On-Demand Pay)
- Marrakech’s Homeownership Program
- Perfect Attendance Bonus Program
- Recruitment Referral Bonus
- Other Corporate Discount Programs
Marrakech is an Equal Opportunity Employer. The hiring and promotion of employees will be based upon qualifications without regard to race, color, sex, pregnancy, religion, age, marital status, national origin, ancestry, disability, sexual orientation, genetic information, protected activity or any other basis prohibited by law.
Skills Required
- Minimum of three years of experience in staffing coordination, scheduling, workforce management, or related operational leadership
- At least one year of supervisory experience
- Valid Connecticut driver's license
- Ability to travel throughout Connecticut as needed
- Reliable, insured vehicle available for work-related travel
- Bachelor's degree in Human Services, Business Administration, or a related field
- High school diploma or GED with five years of directly related experience as an equivalent qualification
What We Do
Marrakech, Inc. is a Connecticut nonprofit human-services organization that provides person-centered residential, employment, support, referral, and advocacy services. It supports children and adults with and without disabilities, including people with intellectual or developmental disabilities, mental-health or addiction needs, homelessness, and youth transitioning to adulthood. Its programs emphasize community living, skill-building, family support, personal empowerment, dignity, and meaningful participation throughout Connecticut.
