Location: Austin, TX (Full-time, Hybrid - with approximately 25% travel)
We are seeking a highly experienced and strategic leader to own and scale our global sourcing function. This role is critical to ensuring our supply chain supports rapid business growth across direct-to-consumer, wholesale, and hospitality sales channels. The ideal candidate brings a proven track record in managing a high-performing sourcing function in a fast-paced, high-growth, omnichannel brand environment.
Key Responsibilities
Global Sourcing & Supplier Management
- Develop, implement, and manage sourcing strategies to ensure reliable, cost-effective, and high-quality supply of products and packaging.
Identify, evaluate, and onboard new suppliers across multiple product categories and geographies. - Lead multisourcing efforts to mitigate risk and optimize costs across different countries of origin.
- Negotiate commercial terms, including pricing, payment terms, and SLAs, ensuring compliance and maximizing company margin.
- Develop and operationalize supplier scorecards for internal visibility and external accountability.
Production & Capacity Planning
- Partner with suppliers to monitor production performance, ensure quality assurance, and expand manufacturing capacity as the company scales.
- Draft and maintain detailed capacity plans and contingency plans to anticipate and address potential supply disruptions.
- Work closely with internal demand and supply planning teams to align sourcing strategies with forecasted needs.
Cost Optimization & Tariff Management
- Negotiate raw materials costs upstream to leverage company-wide volume and drive cost efficiency.
- Manage tariff exposure across the global supply chain and implement strategies for tariff minimization.
Project Management & Operational Excellence
- Oversee packaging sourcing for both direct-to-consumer and wholesale channels, ensuring timely execution and cost efficiency.
- Own Bill of Materials (BOM) and costing management and ensure accuracy across all product lines.
- Establish and maintain a sourcing playbook and SLAs that define standards for suppliers and internal teams.
Cross-Functional Leadership
- Act as a key partner to product development, finance, sales, logistics, and demand planning teams to deliver on business objectives.
- Communicate proactively and transparently with internal stakeholders and external partners to ensure alignment and accountability.
Qualifications & Experience
- 10+ years of experience in sourcing, procurement, or supply chain management, with leadership experience in a high-growth, consumer brand (preferably omnichannel).
- Strong background in hardware, housewares, or related categories highly preferred.
- Proven ability to manage complex global supply chains, including multi-country sourcing strategies and capacity development.
- Skilled negotiator with experience in managing cost structures, margin optimization, and commercial terms.
- Expertise in SLA management, quality assurance, and supplier performance monitoring.
- Experience with BOM management, tariff compliance, and packaging operations.
- Highly organized, analytical, and hands-on, with the ability to prioritize in a fast-paced environment without extensive resources.
- Strong communication and relationship-building skills, both internally and externally.
- Comfortable with 25% travel to supplier locations for QA, production monitoring, and strategic sourcing initiatives.
Personal Attributes
- Agile and adaptable in an evolving supply chain landscape.
- Transparent, responsive, and accountable leader who thrives in a dynamic, entrepreneurial environment.
- Thinks strategically and is able to balance the big picture with hands-on execution.
Benefits We Offer
- Competitive salary, stock options, 401k, healthcare benefits (including fertility and family-building care, mental health therapy, teladoc virtual health access along with HSA and FSA plans) and free and discounted cookware
- A people-centric workplace with flexible time off
- A vibrant, lively office space in the heart of South Austin which includes our onsite studio kitchen
Made In is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Made In makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Top Skills
What We Do
Rooted in our 100-year family history in kitchen supply, we set out in 2017 to develop professional quality kitchen tools. We partnered with the best raw material providers and multi-generational, family-owned manufacturers in the U.S., France, and Italy to build superior kitchen products.
Three years later, our kitchenware is used in multiple three-Michelin-star restaurants (such as Chicago’s Alinea and NYC’s Le Bernardin), is relied upon in countless other top-rated restaurants and hotel groups across America, receives five-star reviews from both press and customers, and has been honored with countless "best of" awards.