We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your Opportunity
We are seeking a Director of Strategic Sourcing, Procurement and Travel to lead the enterprise-wide Vendor Management Office. This serves as a senior leadership role driving high-impact RFx initiatives, complex commercial negotiations, and supplier performance, while driving transformation, governance, and long-term value creation across the business.
You'll provide internal client support, handle interaction between stakeholders and suppliers for strategic sourcing purchase requests, and contract management acting as the liaison to assigned lines of business through the VMO. We need a cross-functional experienced professional with the ability to see and link the pieces of the big picture together across functions to help our business grow and thrive.
This role will be responsible for handling vendor relationships, empowered to negotiate strategic contracts, and supporting New Relic spend. The ideal candidate will view vendors from a life cycle perspective with a focus on reduced cost, increased customer happiness, and greater business impact.
Key Responsibilities
- Develop and maintain positive business relationships with suppliers as well as key stakeholders and budget owners and collaborate with internal customer/category groups in a personable, approachable manner
- Sponsor and lead high-complexity, mission-critical RFx initiatives
- Lead and support complex commercial negotiations across software, SaaS, cloud, hardware, and professional services
- Own and strengthen critical supplier relationships, resolving issues and driving continuous improvement.
- Lead the Travel and Expense function for the company
- Develop and implement sourcing strategies, procurement & travel policies, and governance across all spend categories
- Partner closely with Legal, Security, Finance, and Technology leaders to align on cross-functional goals
- Drive cost optimization, market benchmarking, and total cost of ownership (TCO) analysis
- Lead organizational change and strategic procurement programs aligned to business objectives.
- Manage departmental budget and define performance metrics and evaluation criteria
- Build, lead, and develop high-performing, distributed procurement teams
- Provide executive-level communication, guidance, and reporting on procurement objectives and outcomes.
- Bachelor/Master’s Degree business, information systems, or related field and 10+ years of direct experience in a strategic sourcing management role.
- 5+ years of experience leading a team
- 10+ years of experience negotiating commercial contracts, preparing and redlining in word, for software and hardware licenses, professional services agreements, statements of work, SaaS, Cloud Subscriptions, and amendments to existing contracts.
- 10+ years of direct experience in a lead / principal role.
- Experience leading Travel and Expense function Globally
- Ability to build contract price modelling using a fact-based data driven approach in Excel to provide sourcing recommendations.
- Experience with procurement software (i.e. Coupa, NetSuite, Oracle and JIRA).
- Experience formulating methods to develop and analyze various category portfolios, including market price benchmarking and total cost ownership (TCO) analysis.
- Keen ability to proactively identify/propose cost reductions and continuous supplier performance improvement opportunities
- Experience Building and developing high performance Global teams with a focus on learning and career growth.
- Exceptional communication, stakeholder management, and leadership skills.
Please note that visa sponsorship is not available for this position.
#LI-MM4 #LI-remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Top Skills
What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs.
That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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