Director, Solutions Engineering

This is a remote position and can be located anywhere in the U.S. 

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Position Summary:

This role is responsible for directing all aspects of the Solutions Engineering organization in the Americas, with a focus on pre-sales technical sales. Establishes objectives and work plans and delegates assignments to solutions architects. This role will be responsible for ensuring that the SA organization is scalable to meet/exceed F5 company goals. Responsible for the direct management of the Americas Theater Solution Architects.

Primary Responsibilities:

• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies

• Management duties include the supervision of exempt-level staff. This includes but is not limited to conducting performance evaluations, approving paid time-off (PTO), assigning or delegating work, providing on-the-job training, giving mentorship to staff, conducting performance improvement plans, taking disciplinary action, and interviewing candidates for open positions

• Define core FY objectives, strategy, and priorities for the theater SA organization.

• Partner with management to define headcounts quarterly and yearly, ensuring the SA organization is scalable to meet and exceed goals and objectives. Balance candidate recruitments in collaboration with HR

• Communication – ensure effective communication and build an environment of teamwork and cooperation with your department and the rest of the organization

• Develop and prioritize the SA organization to meet/exceed goals. This includes both technical and professional development.

• Develop SA retention, recognition, compensation, and career planning

• Develop SE & SA skills assessment and job planning

• Identify consistent market trends and communicate them to PM, PD, etc., to help drive product requirements and ensure customer success, thereby increasing F5 solutions’ competitiveness.

• Present F5 strategy, solution messaging, and roadmap to C-level & technical audiences, as well as at industry events and conferences.

• Demonstrate ability to understand customer requirements and challenges, and present appropriate F5 solutions

• Identify and analyze the competition

• Provide product feasibility analysis in support of sales efforts with sales leadership

• Perform other related duties as assigned.

Knowledge, skills, and abilities:

• Outstanding written and verbal communication skills

• Experienced in project management and negotiation skills

• Expert knowledge of the F5 product line

• Detailed understanding of AI, Kubernetes/micro services, application security, networking technologies, and application delivery

• Ability to navigate and influence in a matrix organization

• Ability to lead in a constantly evolving environment, prioritize, and handle ambiguity

• Ability to converse with technical and business personnel fluently at all levels of the organization

• Outstanding presentation skills with the ability to articulate complex technologies

• Ability to partner effectively with sales management (and other sales support teams) to identify new sales strategies and market opportunities

Qualifications:

• BS or BA degree required in Engineering, Computer Science, or an analytical/quantitative discipline

• 5+ years in a pre-sales solutions architect role in enterprise environment required

• 3+ years of experience in a leadership role or as a people manager preferred.