Director, Solutions Consulting

Reposted Yesterday
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Singapore, SGP
In-Office
Expert/Leader
Cloud • Enterprise Web • Information Technology • Productivity • Software
Workato helps companies integrate anything and automate everything.
The Role
The Director of Solutions Consulting will lead a team of Solution Consultants to drive customer success, manage presales activities, and collaborate with various teams to optimize customer engagement and adoption.
Summary Generated by Built In
About Workato

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

We seek an exceptional Director of Solution Consulting, Asia based in Singapore to join our growing team. This role will report to our VP, Customer Success & Technical Services and will play an integral role in creating a vision for our customers. It is also critical in developing, leading, and managing a world-class team that continually delivers high-quality customer service.

Workato is a positive, diverse, and inclusive organization. We are seeking people who can lead from the front, have strong communication skills, foster collaboration, inject themselves into our culture, develop minds, and be willing to get involved to drive growth and performance across the region.

We value humility, transparency, accountability, authenticity, collaboration, and achieving results. If you feel that you have the skills, experience, and passion, we encourage you to apply.

In this role, you will also be responsible to:

  • Lead and manage a team of Solution Consultants / Solutions Architects (Presales) aligned with our APAC business objectives
  • Work in partnership with Sales Leaders in planning, forecasting, running QBRs, presales coverage, enabling the region and meeting revenue targets. 
  • Collaborate with the Global Leadership team in leading Presales and Customer Success initiatives.
  • Effectively attract, hire, develop and retain top talent via coaching to grow our talented solution consulting organization.
  • Effectively manage, coach and enable your team with best practices in opportunity engagements and partnering with sales and post-sales teams to optimize customer adoption, win rates and regional target attainments.
  • Lead the team by example and manage Solutions Architecture work activities during the presales cycle, including discovery, scoping, and technical validation. I also drive post-sales success in helping our customers go live quickly and realize the value of Workato.
  • Work across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product's vision and to make global businesses and organizations successful.
  • Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business users, developers, architects, IT operations professionals, and senior IT management.
RequirementsQualifications / Experience / Technical Skills
  • Strong experience in leading and building presales organizations in the Asia region.
  • BA/BS or equivalent education - Computer Science is a plus
  • 10+ years of pre-sales experience in a SaaS organization
  • 5+ years of leading and managing diverse team in a SaaS organization 
  • Strong background and knowledge in enterprise integration and automation across multiple verticals.
  • Experience in enterprise architecture, middleware and enterprise software
  • Experience developing customer-specific value propositions and roadmaps
  • integratin vendors include MuleSoft, Microsoft, Boomi, Oracle, TIBCO, SAP, Snaplogic etc.
Soft Skills / Personal Characteristics
  • Strong collaboration skills, ability to adapt to a dynamic growth environment with a passion for making an impact
  • Develop a a winning culture, to promote growth and personal development within the team
  • Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience 

(REQ ID: 2652)

Skills Required

  • 10+ years of pre-sales experience in a SaaS organization
  • 5+ years of leading and managing diverse team in a SaaS organization
  • BA/BS or equivalent education - Computer Science is a plus
  • Strong background and knowledge in enterprise integration and automation across multiple verticals
  • Experience in enterprise architecture, middleware and enterprise software
  • Experience developing customer-specific value propositions and roadmaps
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The Company
HQ: Mountain View, CA
650 Employees
Year Founded: 2013

What We Do

The leader in enterprise automation, Workato helps organizations work faster and smarter without compromising security and governance. Built for Business and IT users, Workato is trusted by over 7,000 of the world's top brands like Gitlab, Toast, Broadcom, Intuit, Autodesk, and HubSpot. Leaders use Workato to automate key processes like Order to Cash, Speed to Lead, HR Onboarding and Offboarding and more.

Why Work With Us

Here at Workato, we are a team moved by innovation — a passion to create the best possible way and the drive to continue to make it better. We also believe in the power of our team, knowing that we only succeed if we all succeed together. Our team uses seven operating principles to help us make better decisions, work as a team, and have fun.

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