Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
The Director, Solutions Consulting – Americas will lead initiatives that help energy utilities across North America realize measurable value through innovative solutions. In this role, you will partner closely with customers and internal teams to co-create strategies that move beyond traditional selling toward collaborative decision-making. Your work will foster trusted relationships, align solutions with customer objectives, and drive impactful business outcomes in the electric and gas utility sectors.This position calls for strategic leadership, deep market knowledge, and the ability to work across functions to deliver customer-focused programs that adapt to evolving industry needs.
Duties and Responsibilities
- Lead Strategic Programs: Design and implement the “Path to Value” framework, ensuring customer engagement and measurable success.
- Collaborate Across Teams: Work with Sales, Solution Consulting, and Alliance partners to refine regional strategies and support pipeline growth.
- Champion Customer Success: Serve as a trusted advisor, guiding customers through complex decisions and aligning solutions with their goals.
- Enable Value Realization: Facilitate workshops and discovery sessions to uncover challenges and co-create tailored solutions.
- Provide Market Insights: Share feedback on product performance, regulatory trends, and competitive dynamics to inform strategic planning.
- Drive Innovation and Agility: Promote creative problem-solving and adapt strategies to meet changing market conditions.
Required Skills & Experience
- Bachelor’s degree in a related field or equivalent experience.
- 5–10 years of leadership experience in utilities, consulting, or smart infrastructure.
- Proven ability to collaborate with sales teams and build strong customer relationships.
- Strong business acumen with experience influencing decisions in complex organizations.
- Excellent communication and stakeholder engagement skills.
- Familiarity with electric and gas utility markets and North American regulatory frameworks.
Preferred Skills & Experience
- Advanced degree in business, engineering, or related field.
- Experience leading programs focused on customer value realization.
- Background in consultative selling and solution design for large-scale utilities.
- Knowledge of distributed intelligence and grid-edge technologies.
Benefits InfoThis position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location. The base salary is $150,000-336,000 annually. This position is eligible for our annual bonus program.
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Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com
What We Do
Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our proven portfolio of smart networks, software, services, meters and sensors helps our customers better manage energy and water for the people they serve.
