Director of Software Engineering

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director of Software Engineering

About your role:

As a Director of Software Engineering you'll be a key leader of success of our Core Acquiring Authorization engineering group within the Fiserv Merchant Solutions (Payment Acceptance) business. We process over 350 million payment transactions per day with a peak throughput of over 8,000 transactions per second while maintaining millisecond-fast response time; all of this is done for some of the largest merchants in the U.S. In this fast-paced online transaction processing environment, you'll be a passionate critical problem-solver who can balance platform stability and resiliency along with modern engineering practices and solutions.

What you'll do:

• Lead, manage, mentor, and inspire a team of software engineers.
• Set clear performance expectations and KPIs, conduct performance reviews, and support career development for all the team members.
• Build, operate, and modernize an online transaction processing application that underpins a 24x7 critical business processes.
• Reengineer on-premises applications to highly resilient, highly available, low-latency applications running on AWS.
• Develop and document high-quality code to solve strategically important problems.
• Provide high-quality code and design review feedback to other engineers while defining and leading the adoption of standards and best practices.

Experience you'll need to have:

• 15+ years of experience in software engineering or similar roles.
• 10+ years of experience in one or more general-purpose programming language such as C or Java.
• 5+ years of hands-on leadership experience with Payments Processing at large scale.
• 5+ years in a leadership role with a focus on continuous improvement initiatives and setting priorities and plans to meet business goals and objectives.
• 5+ years of experience with distributed systems and microservices architectures.
• Bachelor's degree in computer science, or a related field, or an equivalent combination of education, military, and work experience.

Experience that would be great to have:

• Experience leading and/or supporting platforms running on HPE NonStop (Tandem).
• Practical cloud-native experience, including AWS.
• Knowledge of international payment systems and cross-border transactions.
• Experience with cloud-based payment solutions and infrastructure.
• Experience with Kubernetes or other container orchestration tools.
• Familiarity with emerging technologies such as blockchain, AI, and machine learning.
• Experience in CI/CD pipeline and related open-source tools like Jenkins, GitLab, and SonarQube.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

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Salary Range

$146,000.00 - $244,800.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.