Director, Software Engineering

Posted 2 Days Ago
Hiring Remotely in Location, WV, USA
In-Office or Remote
180K-215K Annually
Senior level
Healthtech • Telehealth
The Role
Lead a provider-facing platform team focused on healthcare interoperability, platform engineering, and software development for provider connections and care workflows.
Summary Generated by Built In

Join the team leading the next evolution of virtual care. 


At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.


Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Summary of Position  

This position is a senior management role for a candidate who is motivated to lead a critical provider-facing platform team at Teladoc, responsible for powering how providers connect, manage their availability, and participate in care workflows. This role sits at the intersection of healthcare interoperability, provider experience, and platform engineering, requiring a candidate motivated to combine the art of leadership with technical expertise in programming.

The leader will own key domains foundational to Teladoc’s virtual care ecosystem, including partner and EHR integrations using industry standards (FHIR, HL7, SMART on FHIR), modern APIs, provider availability and scheduling platforms, as well as the provider “digital door” for authentication, authorization, and secure access to clinical workflows.

The ideal candidate must be technically deep and organizationally strong—capable of setting platform strategy, solving complex challenges in sophisticated software systems, scaling solutions used by thousands of providers, and leading a senior engineering team to deliver innovative, reliable, compliant, and extensible products through cross-functional collaboration and high code quality. 

  

Essential Duties and Responsibilities 

Platform & Domain Ownership 

  • Own the end-to-end architecture and execution for: 

  • – Partner and EHR integrations (FHIR-first, API-driven, event-based) 

  • – Provider availability, scheduling, and booking systems 

  • – Provider digital door capabilities, including authN/authZ, identity, and secure session management 

  • Drive platform reliability, scalability, and performance across all owned domains. 

  • Establish clear domain boundaries, APIs, and ownership models to enable parallel innovation across teams. 

Interoperability & Integrations 

  • Define and evolve a modern interoperability strategy leveraging FHIR, SMART on FHIR, HL7 v2/v3, and APIs. 

  • Build reusable integration patterns for EHRs, partners, and internal consumers. 

  • Own technical relationships with EHR vendors and strategic integration partners. 

  • Reduce partner onboarding and integration timelines through standardization and platform capabilities. 

Provider Experience & Access 

  • Partner closely with product, clinical, and operations teams to enable seamless provider workflows. 

  • Ensure provider onboarding, authentication, authorization, and scheduling experiences are secure, intuitive, and resilient. 

  • Translate regulatory, compliance, and security requirements into scalable technical solutions. 

Engineering Leadership 

  • Lead and grow a high-performing team of engineers and technical leads across multiple domains. 

  • Set technical vision, engineering standards, and best practices for platform development. 

  • Drive a culture of ownership, quality, and operational excellence. 

  • Mentor senior engineers and leaders; participate in hiring and succession planning. 

  • Hands-on application development and optimization. Document product requirements and create architectural specifications, ensuring feasibility, functionality, and integration with systems/platforms. 

Cross-Functional Collaboration 

  • Work closely with product management to shape roadmaps and prioritize platform investments. 

  • Collaborate with security, compliance, and privacy teams to ensure HIPAA-compliant and secure architectures. 

  • Align with data platform teams to support analytics, reporting, and real-time workflows. 

  • Foster collaboration between local and abroad development teams to drive consistency across all departments 

  • Represent the IT point of view in meetings with internal and external stakeholders as needed. 

Required Qualifications 

  • Bachelor’s degree or higher in Computer Science, Engineering, or a related field.

  • 10+ years of experience in software engineering.

  • 5+ years leading platform or domain-oriented engineering teams.

  • Deep experience with healthcare interoperability standards (FHIR, HL7, SMART on FHIR). 

  • Proven experience building and operating large-scale, API-driven platforms. 

  • Strong understanding of identity, authentication, and authorization systems. 

  • Experience integrating with EHRs such as Epic, Cerner, Athena, or similar platforms. 

  • Strong architectural judgment and ability to balance short-term delivery with long-term platform health. 

Preferred Qualifications 

  • Experience owning provider-facing platforms in healthcare or regulated industries.

  • Familiarity with event-driven architectures and streaming platforms (Kafka, Pub/Sub). 

  • Knowledge of clinical workflows and healthcare data models. 

  • Experience with cloud-native architectures (AWS, GCP, or Azure). 

  • Background in scaling multi-team engineering organizations. 

  • HIPAA/HITRUST/Sarbannes-Oxley experience a plus.  

  • Familiarity with Java and Ruby. 

The base salary range for this position is $180,000 - $215,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.


Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?


  • Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission

  • Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

  • Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.  

  • Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.   

  • Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

  • Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.


As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.

Top Skills

APIs
AWS
Azure
Ehr Integrations
Fhir
GCP
Hl7
Java
Kafka
Pub/Sub
Ruby
Smart On Fhir
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The Company
Boston, MA
4,002 Employees

What We Do

Teladoc Health is on a mission to empower all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health addresses the full spectrum of health and well-being — powered by human expertise, advanced technology and insights—to deliver improved clinical outcomes at scale. Serving more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages extensive expertise and data-driven insights to meet the growing healthcare needs of consumers and healthcare professionals.

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