Director, Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Software Engineering

Overview:
About Ethoca
Ethoca, a Mastercard company, is a global collaboration-based technology services provider that connects card issuers and merchants to combat fraud, enhance customer experience, and prevent disputes.
To support our continued growth and success, we are seeking a talented Director Software Engineering to join the Ethoca team. In this role you will be part of a highly agile team building exciting and innovative products delivered at scale to global markets.
Role:
A skilled technology leader capable of overseeing a team of engineers is required. This individual will primarily work alongside the team to ensure that solutions align with business objectives and incorporate robust architectural design principles.
• Oversee and facilitate the growth of a high-performing team of software engineers. Core responsibilities encompass hiring, mentoring, coaching, conducting performance evaluations, motivating, retaining staff, and providing status updates to senior management.
• Proficient in providing hands-on technical leadership and mentorship to the engineering team.
• Work closely with product teams to grasp requirements, identify solutions, propose ideas, and offer technical thought leadership.
• Participate and contribute to team’s agile process and decisions. Understand and contribute to Prioritization. Drive prioritization decisions and trade-offs in working with product partners
•. Act as the lead in bringing multiple engineers and/or teams together to achieve the overall objective of the proposed solution
• Engage engineers across Technology organization to promote standard software patterns and reuse of common libraries and services
• Drive adherence to Mastercard’s corporate standards (coding, security, data governance standards)
• Fosters a creative atmosphere and challenges norms to inspire innovation
• Ensuring implementation of effective metrics, controls and reporting to measure the progress, productivity and quality of output for the team.
• Research, evaluate and implement new technologies and tools in partnership with enterprise architects, ensuring alignment with existing products, platforms, emerging business needs and engineering best practices.
All About You:
•. Bachelor's degree in Computer Science, Engineering, or related field; equivalent experience accepted.
•. Over 8 years of experience in software solutions delivery.
•. Managed one or more teams with 10+ members.
•. Team building, hiring, on-boarding and performance management.
•. Strong communicator. Experience preparing and delivering executive-level presentations to business and technology audiences.
• Experience mentoring and developing resources in a high-performance culture.
•. Ability to interact across multiple organizational levels and assume a lead role in setting direction for large or complex projects.
•. Good understanding of data governance and how regulations can impact data storage and processing solutions such as GDPR and PCI.
•. Proven track record of building highly resilient & scalable distributed systems. Has deep exposure to various database, messaging & caching technologies.
•. Sound knowledge of cryptography functions incl PKI infrastructure, hashing, encryption.
•. Experience with CI/CD, automation, pipelines, virtualization, and containerization using tools like Jenkins, Gradle, Maven, and SCM.
•. Familiarity with secure code coverage and static code analysis (SonarQube, Checkmarx). Proficient in web security vulnerabilities and secure coding practices.
•. Enjoys coding for fun.
•. Enthusiasm for learning and staying updated on new technology trends.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.