If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you.
As a Director of Software Engineering at JPMorgan Chase within Consumer and Community Banking, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery. Some of the key pillars you would be driving are, Solution Engineering, Technology life cycle management, Timely delivery, Problem Management, Resiliency and Automation.
Job responsibilities
- Collaborate with product and engineering teams to deliver robust cloud-based solutions that drive enhanced customer experiences.
- Leads technology and process implementations to achieve functional technology objectives
- Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
- Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
- Sets direction and governance for agentic AI-enabled engineering and SDLC/TLM automation within a technical area to drive measurable improvements in speed, quality, and operational outcomes (e.g., AI-orchestrated delivery workflows, release readiness controls, automated test modernization, and incident triage acceleration), while establishing guardrails for validation, security, resiliency, traceability, and reuse across teams.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives at scale.
- Delivers technical solutions that can be leveraged across multiple businesses and domains
- Influences peer leaders and senior stakeholders across the business, product, and technology teams
- Champions the firm’s culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
- Demonstrated experience developing and leading cross-functional teams of technologists.
- Proven experience delivering full-stack solutions end-to-end (design, build, test, deploy, operate).
- Hands-on experience with Java and Python in production environments.
- Practical experience designing and implementing solutions on AWS, including cloud-native patterns (containers, infrastructure as code, monitoring/observability).
- Experience building microservices-based platforms and distributed systems at scale.
- Experience designing and operating event-driven architectures (messaging/streaming, asynchronous integration patterns).
- Experience implementing agentic workflows, including Retrieval-Augmented Generation (RAG), agents, and tool integration.
- Experience leading adoption of agentic AI-enabled engineering practices using enterprise-authorized tools, including defining operating expectations (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs.
- Understanding of responsible AI control expectations in engineering workflows, including data sensitivity, resiliency/security implications, and governance; ability to influence leaders on safe scaling patterns and reuse.
Experience hiring, developing, and recognizing talent; experience influencing senior stakeholders and peer leaders across business, product, and technology teams.
Preferred qualifications, capabilities, and skills
- Effective communication and stakeholder management skills, especially in high-visibility transformation programs
- Action-oriented, decisive, drives results systematically.
- Master’s preferred.
- Skilled at assessing risk and making decisions with a holistic, big-picture perspective.
- Demonstrates a can-do attitude and leads by example.
Skills Required
- Formal training or certification in software engineering concepts
- 10+ years of applied software engineering experience
- 5+ years leading technologists and managing complex technical issues
- Experience developing and leading cross-functional teams of technologists
- Experience delivering full-stack solutions end-to-end, including design, build, test, deploy, and operate
- Hands-on production experience with Java and Python
- Experience designing and implementing AWS solutions using cloud-native patterns, containers, infrastructure as code, and monitoring or observability
- Experience building microservices-based platforms and distributed systems at scale
- Experience designing and operating event-driven architectures, including messaging, streaming, and asynchronous integration
- Experience implementing agentic workflows, including RAG, agents, and tool integration
- Experience leading agentic AI-enabled engineering practices with enterprise-authorized tools, human-in-the-loop validation, quality gates, outcome measurement, and secure data handling
- Understanding of responsible AI controls, data sensitivity, resiliency, security, governance, and safe scaling patterns
- Experience hiring, developing, and recognizing talent
- Experience influencing senior stakeholders and peer leaders across business, product, and technology teams
- Effective communication and stakeholder management skills
- Experience with high-visibility transformation programs
- Master's degree
- Risk assessment and holistic decision-making skills
- Action-oriented, decisive, results-driven leadership style
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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