Director, Software Engineering

Posted 4 Hours Ago
8 Locations
In-Office or Remote
169K-214K Annually
Expert/Leader
Information Technology • Consulting
The Role
Lead global engineering teams for S365 and SmartShopper, partner with Product and Architecture to deliver scalable cloud solutions, drive modernization and operational excellence, mentor managers and senior engineers, and establish engineering standards, roadmaps, and metrics to improve delivery, reliability, and performance.
Summary Generated by Built In

At Zelis, we Get Stuff Done. So, let’s get to it! 

  

A Little About Us 

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

  

A Little About You 

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

As the Director of Engineering, you will lead a high-performing global team of software engineers and engineering managers responsible for the S365 and SmartShopper applications. Reporting to the Senior Director of Product Engineering, you will play a key role in delivering scalable, high-quality solutions that power provider search, rate calculation, and member rewards.
You will oversee application engineering teams, partnering closely with Product to execute against a product-led modernization strategy. This role emphasizes strong execution, people leadership, and technical stewardship to enhance client and member experiences.

What You’ll Do:

  • Foster a collaborative, inclusive engineering culture that values diverse perspectives and continuous learning
  • Provide coaching and mentorship to managers and senior engineers, strengthening leadership depth and team effectiveness
  • Support organizational priorities through thoughtful talent planning, development, and retention strategies
  • Partner with leadership to reinforce a culture of accountability, transparency, and engagement

Engineering Strategy and Execution:

  • Translate enterprise and product strategy into clear engineering priorities, roadmaps, and deliverables
  • Partner closely with Product and Architecture to deliver scalable, customer-centric solutions
  • Drive adoption of modern engineering practices and technologies to improve speed, quality, and reliability
  • Ensure strong alignment across platform and service teams to deliver cohesive, integrated capabilities

Operational Excellence

  • Establish and maintain engineering standards, processes, and metrics to drive consistent, high-quality delivery
  • Optimize team performance through data-driven insights, continuous improvement, and effective resource allocation
  • Promote cross-functional collaboration to ensure seamless execution across Technology, Product, and business partners
  • Support operational rigor across global teams, ensuring effective delivery across time zones

What You’ll Bring to Zelis: 

  • 10+ years of experience in Software Engineering, with 5+ years leading teams
  • Bachelor’s degree in a related field preferred
  • Strong familiarity with technologies aligned to our stack (e.g., Ruby on Rails, C#, Angular, JavaScript, AWS, caching and persistence technologies)
  • Proven experience leading distributed teams and delivering complex, scalable systems
  • Demonstrated ability to drive execution of technical initiatives and support organizational change
  • Demonstrated understanding of cloud utilization and total cost of tech ownership
  • Proven track record with legacy app modernization and performance optimization

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.


Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.


While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range

$169,000.00 - $213,750.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. 


Accessibility Support 
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected]

  

Disclaimer 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time. 

Skills Required

  • 10+ years of experience in Software Engineering
  • 5+ years leading teams
  • Proven experience leading distributed teams and delivering complex, scalable systems
  • Strong familiarity with Ruby on Rails, C#, Angular, JavaScript, AWS, caching and persistence technologies
  • Proven track record with legacy application modernization and performance optimization
  • Demonstrated ability to drive execution of technical initiatives and support organizational change
  • Demonstrated understanding of cloud utilization and total cost of technology ownership
  • Bachelor's degree in a related field
  • Must not require visa sponsorship now or in the future

Zelis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zelis and has not been reviewed or approved by Zelis.

  • Healthcare Strength Health coverage spans medical, dental, vision, life and disability, telehealth, mental‑health resources, and inclusive options such as women’s health and gender‑affirming care. The breadth and inclusivity of coverage position healthcare as a strong component of the package.
  • Leave & Time Off Breadth Flexible time off with paid holidays and paid parental leave for all parents are highlighted, alongside meeting‑free Wednesday afternoons. Unlimited or flexible PTO is described as honored in practice, though application can vary by team and location.
  • Flexible Benefits Hybrid/remote options, home‑office setup support, a Lifestyle Spending Account, tuition reimbursement, and volunteer time off provide meaningful flexibility and lifestyle value. Flexibility in where and how work is done is emphasized across the offering.

Zelis Insights

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The Company
HQ: Boston, MA
924 Employees
Year Founded: 2016

What We Do

As a leading healthcare payments company, we price, explain and pay for care on behalf of payers, providers, and healthcare consumers. Zelis was founded on a belief there is a better way to determine the cost of a healthcare claim, manage payment-related data, and make the payment because more affordable and transparent care is good for all of us. We partner with over 700 payers, 1.5 million providers, and millions of members -- enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.

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