If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.
As a Director of Software Engineering at JPMorganChase within the Corporate and Investment Banking - Payments Team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery. You will own the end-to-end quality and reliability of our real-time payment rails across locations. This is not a traditional QA role; you are an engineering leader tasked with ensuring sub-second transaction integrity for thousands of global clients,
- Leads technology and process implementations to achieve functional technology objectives
- Scales and mentors a global QE organization across APAC and LATAM, fostering a \"Shift-Left\" culture where quality is a shared engineering responsibility, not a downstream phase.
- Architects and governs high-concurrency E2E automation frameworks that enable \"zero-touch\" deployments into production while maintaining 99.999% availability.
- Deploys advanced Synthetic Testing to detect issues or latencies in before they impact a single customer in production.
- Leads Chaos Engineering initiatives to stress-test our \"anti-fragile\" systems against regional infrastructure failures, ensuring the payment state is never lost during network partitions.
- Owns the performance strategy for extreme burst events. You will be accountable for system stability during the Super Bowl, Black Friday, and massive regional e-commerce festivals.
- Drives deep validation for high-stakes API orchestrations and global standards (e.g., ISO 20022), ensuring seamless interoperability across fragmented payment ecosystems.
- Ensures the platform remains compliant with diverse regional mandates (e.g., Brazil's Pix, India's UPI, or local data residency laws) without slowing down the release velocity.
- Establishes data-driven metrics like Mean Time to Detect (MTTD) and Automated Regression Speed to provide executive transparency on global release readiness
Required qualifications, capabilities, and skills
- Formal training or certification on s oftware engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
- Experience in QA assurance and NFR space
- Experience with heading cross-functional teams of technologists - hiring, developing, and recognizing talent
- Experience leading modernization of platforms from testing perspective, Knowledge of transformation projects
- Experience working a level where the person can lead pro-active test strategy, find new ways to innovate and automate this space
- Practical cloud native experience
- Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
Top Skills
What the Team is Saying
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
