Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
As the Director of the Marketplace engineering organization, you will lead the teams that connect customers and merchants to Zipline’s drone delivery network. This spans the Zipline app that consumers turn to every day to order meals that arrive hot, groceries without a trip to the store, and home essentials when in need. This also includes partner tools like how we integrate into restaurant kitchens, how we connect to retailers’ catalogs, and how we power on-demand fulfillment to enable checkout-to-delivery in as little as 10 minutes. The Marketplace org also builds tools to power customer support, services like pricing and prioritization, growth optimization, and the tooling to enable high-velocity engineering development for this team.
This is a rare chance to shape the software, organization, and operating model behind a delivery network built to give people more time. You will set direction across a broad product scope and tall technical stack, lead a fast-growing team, and ultimately turn an ambitious vision into a world-changing service.
What You'll Do- Lead and grow an A-team of software engineers and managers.
- Establish a clear technical and product strategy that balances near-term delivery with long-term velocity.
- Build reliable, scalable marketplace products and make sound decisions about architecture, platform investments, and technical debt.
- Partner closely with a small-but-might product team to build an uncompromising experience for consumers.
- Create strong operating rhythms to provide predictability and visibility for the rest of Zipline.
- A track record of leading and scaling product engineering teams that ship operationally-complex software.
- Strong technical judgment and the ability to guide architecture and execution to enable a lean team to get a lot done.
- Demonstrated experience building organizations, developing leaders, and attracting exceptional technical talent.
- Excellent product sense, prioritization skills, and cross-functional partnership.
- Comfort operating in ambiguity, leading the organization to find clarity amongst the chaos.
- Experience with marketplace, e-commerce, pricing, or two-sided-platform products.
- Thought leadership on this new AI-driven way of building software.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Skills Required
- Proven experience leading and scaling product engineering teams that ship operationally-complex software.
- Strong technical judgment and ability to guide architecture, platform investments, and technical debt decisions.
- Experience building organizations, developing leaders, and attracting exceptional technical talent.
- Excellent product sense, prioritization skills, and cross-functional partnership experience.
- Comfort operating in ambiguity and leading the organization to find clarity.
- Experience with marketplace, e-commerce, pricing, or two-sided-platform products.
- Thought leadership or experience with AI-driven ways of building software.
Zipline Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zipline and has not been reviewed or approved by Zipline.
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Healthcare Strength — Healthcare coverage is consistently described as comprehensive and high quality, with multiple plan choices, low out‑of‑pocket costs, and additions like HRA, One Medical, and fertility support.
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Parental & Family Support — Parental and family leave is highlighted as generous and meaningfully used, reinforcing support for major life events.
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Leave & Time Off Breadth — Paid time off, sick days, and holidays are portrayed as solid and broadly available, contributing to overall benefits depth.
Zipline Insights
What We Do
Zipline is the world's largest autonomous delivery network and is powered entirely by fixed-wing drones. Our fleet circles the equivalent distance of the equator every 2.5 days, and we have shipped hundreds of thousands of critical medical products across Rwanda, Ghana, and now beginning in the United States.
Why Work With Us
Zipline is the perfect intersection of super cutting-edge tech, deep social mission, and extremely compelling business case. Our small, scrappy, customer-obsessed, humble, and mission-driven team has set the bar for what is possible in the drone logistics industry globally, and has designed some incredibly elegant technology in the process.
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