Director Software Engineering - AI Based Country Solutions Platform

Posted Yesterday
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Kolkata, West Bengal, IND
Hybrid
Expert/Leader
Information Technology • Software
The Role
Lead and grow an engineering organization building an AI-driven, multi-country SaaS platform. Define technical vision and architecture, oversee AI/ML model development and deployment, ensure scalable multi-region infrastructure, enforce engineering best practices, collaborate with product and compliance stakeholders, and drive DevOps, CI/CD, and localization initiatives while developing talent.
Summary Generated by Built In
Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

We're looking for an experienced and visionary Director of Software Engineering to lead our AI-based Country Solutions Platform team in India. In this strategic leadership role, you will oversee the design, development, and deployment of cutting-edge AI-driven solutions tailored for diverse country-specific markets. You will drive technical excellence, foster innovation, and build high-performing engineering teams while ensuring our platform scales efficiently across multiple regions and geographies.

  • Lead and mentor a team of software engineers, architects, and technical specialists, fostering a culture of innovation, collaboration, and continuous improvement
  • Define and execute the technical vision and roadmap for the AI-based Country Solutions Platform, ensuring alignment with organizational goals
  • Interface with country solution representatives in organising the work 
  • Regularly interface with compliance partners regarding compliance and regulatory work
  • Architect scalable, secure, and efficient solutions that support multi-country deployments with localization and customization capabilities
  • Oversee the design and implementation of AI/ML models and algorithms that drive platform functionality and competitive advantage
  • Establish and enforce coding standards, best practices, and quality assurance processes across all engineering teams
  • Collaborate with product, business, and stakeholder teams to translate requirements into technical specifications and delivery timelines
  • Manage platform infrastructure, cloud resources, and DevOps practices to ensure optimal performance, reliability, and cost efficiency
  • Drive the adoption of modern development methodologies, including Agile practices and continuous integration/continuous deployment (CI/CD) pipelines
  • Conduct performance reviews, identify skill gaps, and develop talent within the organization through coaching and professional development opportunities
  • Analyze technical challenges, evaluate emerging technologies, and make data-driven decisions to enhance platform capabilities
  • Ensure compliance with security, data privacy, and regulatory requirements across all country-specific implementations

Qualifications

  • 10+ years of professional software engineering experience, with a proven track record of designing and delivering enterprise-scale solutions
  • 5+ years of experience in software engineering leadership or management roles, including team building and talent development
  • Deep expertise in artificial intelligence and machine learning technologies, frameworks, and best practices
  • Strong proficiency in cloud platforms (AWS, Azure, or Google Cloud Platform) and distributed systems architecture
  • Demonstrated experience building and scaling SaaS platforms or country-specific solutions with multi-region deployment capabilities
  • Expert-level knowledge of microservices architecture, API design, and modern software design patterns
  • Proficiency in multiple programming languages and frameworks relevant to AI/ML development
  • Strong understanding of DevOps practices, containerization (Docker, Kubernetes), and infrastructure-as-code principles
  • Excellent analytical and problem-solving skills with the ability to make strategic technical decisions
  • Proven ability to lead cross-functional teams, communicate effectively with stakeholders, and drive organizational alignment
  • Experience with Agile methodologies and iterative development processes
  • Strong organizational and project management skills with the ability to manage multiple priorities and timelines

**Preferred Qualifications:**

  • Experience with multi-region or multi-country software deployments and localization/internationalization practices
  • Background in finance, tax and invoicing will be prefered
  • Must have the experience to deliver under tight deadlines around regulatory mandates  
  • Contributions to open-source projects or active participation in the developer community
  • Experience with AI model deployment, monitoring, and optimization in production environments
  • Knowledge of emerging AI technologies and industry trends

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

Skills Required

  • 10+ years of professional software engineering experience
  • 5+ years of software engineering leadership or management experience
  • Deep expertise in artificial intelligence and machine learning technologies, frameworks, and best practices
  • Strong proficiency in cloud platforms (AWS, Azure, or Google Cloud Platform) and distributed systems architecture
  • Demonstrated experience building and scaling SaaS platforms or multi-region country-specific solutions
  • Expert-level knowledge of microservices architecture, API design, and modern software design patterns
  • Proficiency in multiple programming languages and frameworks relevant to AI/ML development
  • Strong understanding of DevOps practices, containerization (Docker, Kubernetes), and infrastructure-as-code principles
  • Experience delivering under tight deadlines around regulatory mandates
  • Experience with Agile methodologies and iterative development processes
  • Proven ability to lead cross-functional teams and communicate with stakeholders
  • Excellent analytical and problem-solving skills; strong organizational and project management skills
  • Experience with multi-region deployments and localization/internationalization practices
  • Background in finance, tax, and invoicing
  • Contributions to open-source projects or active developer community participation
  • Experience with AI model deployment, monitoring, and optimization in production
  • Knowledge of emerging AI technologies and industry trends

IFS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFS and has not been reviewed or approved by IFS.

  • Retirement Support Retirement support is presented as part of the package in North America through a 401(k) plan and references to pension/defined contribution arrangements in some contexts.
  • Healthcare Strength Healthcare coverage is described as available in some regions, including health, dental, life, and disability insurance offerings.
  • Strong & Reliable Incentives Variable pay elements such as monthly bonuses and profit sharing are described as meaningful in certain roles, with bonuses tied to performance outcomes like reduced downtime.

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The Company
HQ: Linköping
6,788 Employees
Year Founded: 1983

What We Do

IFS develops and delivers enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 5,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com. Follow us on Twitter: @ifs Facebook: www.facebook.com/ifsdotcom Instagram: www.instagram.com/ifsdotcom Visit the IFS Blog on technology, innovation and creativity: https://blog.ifs.com/

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