Director of Software Engineering - Agentic AI

Posted Yesterday
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2 Locations
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads the strategy, architecture, and production scaling of agentic AI capabilities across a Databricks-based data platform on AWS. Oversees AI-enabled data modeling, pipeline generation, classification, governance, tool integration, monitoring, security, and human-in-the-loop controls. Manages cross-functional delivery, technical roadmaps, stakeholder communication, and the hiring and development of AI and data engineering teams. Establishes responsible AI, SDLC automation, resiliency, auditability, and quality standards for enterprise adoption.
Summary Generated by Built In

 

You’ll lead the next phase of AI-enabled delivery for a modern data platform—taking agentic workflows from strong early results to scaled, production-grade capabilities. This is a hands-on leadership opportunity to shape strategy, set technical direction, and deliver measurable outcomes that improve speed, quality, and governance across data product delivery.

 

As an Executive Director, Applied AI Engineering (Data Platform) at JPMorganChase within Corporate Technology, you will lead the design, delivery, and scaling of production-grade AI agent capabilities across our Databricks-based data platform on Amazon Web Services. You will own the strategy and drive the technical direction for AI-enabled workflows that accelerate data modeling, pipeline generation, data classification, and governed self-service access, partnering closely with Information Architecture, Data Engineering, Data Governance, and business stakeholders.

 

Job Responsibilities

  • Define and own the Applied AI roadmap for the data platform, translating business needs into capabilities that reduce manual effort and accelerate data product delivery.
  • Architect and scale agent-driven workflows that improve data modeling, pipeline generation, data quality, and data classification with clear production readiness standards.
  • Design and oversee a secure tool-integration layer (including Model Context Protocol tooling where applicable) that exposes platform capabilities to agents with controlled access and strong auditability.
  • Establish technical standards for agent interaction with Databricks workspaces, Unity Catalog, Delta Lake tables, and policy controls to ensure consistent and secure execution.
  • Ensure performance, scalability, reliability, and operational readiness of AI-powered pipelines and tools, including monitoring, incident readiness, and continuous improvement mechanisms.
  • Build and run a human-in-the-loop review model where agent outputs are validated, versioned, traceable, and approved through defined quality gates before production use.
  • Lead delivery across multiple concurrent workstreams, aligning cross-functional partners, managing dependencies, and communicating progress and risks clearly to senior stakeholders.
  • Hire, develop, and retain a high-performing team of AI engineers, data engineers, and platform specialists, creating an inclusive culture that balances experimentation with engineering rigor.
  • Sets direction and governance for agentic AI-enabled engineering and Software Development Life Cycle automation within a technical area to drive measurable improvements in speed, quality, and operational outcomes (e.g., release readiness controls, automated test modernization, incident triage acceleration), while establishing guardrails for validation, security, resiliency, traceability, and reuse across teams.
  • Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives at scale.

 

Required Qualifications, Capabilities, and Skills

  • Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
  • Demonstrated experience leading engineering teams and owning technical roadmaps for platform capabilities used by multiple product teams.
  • Deep hands-on expertise with Databricks, including Unity Catalog, Delta Lake, Apache Spark, and SQL Warehouses, with the ability to set secure, scalable patterns.
  • Strong expertise in large language model application architecture, including retrieval-augmented generation (RAG), tool integration, agent design patterns, and multi-agent orchestration with an emphasis on reliability and safety.
  • Proven experience building, deploying, and operating production AI-enabled systems with strong engineering discipline (testing, observability, change management, and resiliency).
  • Strong understanding of data governance and access control, including policy enforcement platforms (e.g., Immuta or comparable technologies) and auditability expectations.
  • Proven ability to communicate complex technical approaches as clear business value for senior stakeholders, including outcomes, trade-offs, risks, and investment needs.
  • Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate and validate AI-generated outputs.
  • Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to influence leaders on safe scaling patterns and reuse.

 

Preferred Qualifications, Capabilities, and Skills

  • Experience designing and building Model Context Protocol servers or comparable tool-layer architectures that connect AI agents to enterprise platforms securely.
  • Familiarity with modern data modeling approaches (e.g., star schema and Medallion architecture) sufficient to validate and guide AI-generated artifacts.
  • Experience delivering AI capabilities in regulated industries where governance, auditability, and control requirements are central to design and operations.
  • Familiarity with Sigma Computing or comparable analytics tooling that operates on top of Databricks.
  • Experience establishing reusable agent patterns, shared semantic layers, and platform accelerators that scale across multiple teams.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • Formal training or certification in software engineering concepts
  • 10+ years of applied software engineering experience
  • 5+ years leading technologists and solving complex technical issues
  • Experience leading engineering teams and owning technical roadmaps for shared platform capabilities
  • Deep hands-on expertise with Databricks, Unity Catalog, Delta Lake, Apache Spark, and SQL Warehouses
  • Expertise in large language model application architecture, including RAG, tool integration, agent design, and multi-agent orchestration
  • Experience building, deploying, and operating production AI-enabled systems
  • Strong understanding of data governance, access control, policy enforcement platforms, and auditability
  • Ability to communicate technical approaches, outcomes, trade-offs, risks, and investment needs to senior stakeholders
  • Hands-on experience with enterprise-authorized AI-assisted software development tools
  • Understanding of responsible AI, data sensitivity, secure input and output handling, resiliency, and security expectations
  • Experience designing and building Model Context Protocol servers or comparable secure tool-layer architectures
  • Familiarity with star schema and Medallion data modeling architectures
  • Experience delivering AI capabilities in regulated industries
  • Familiarity with Sigma Computing or comparable analytics tooling
  • Experience establishing reusable agent patterns, shared semantic layers, and platform accelerators

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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