The Director of Software Development leads multi-disciplinary engineering organizations responsible for delivering, testing, and supporting enterprise software products. This role owns execution, quality, and operational outcomes across development, test, and PMO teams, while embedding AI and metrics-driven decision-making into daily engineering practice.
Local architects and development, test, and PMO managers report to this role.
Key Responsibilities- Own end-to-end software delivery through managers, aligning execution to business objectives, customer outcomes, and operational reliability.
- Establish and enforce modern SDLC practices across development, testing, and support.
- Drive AI-first engineering execution, embedding AI into development, testing, release, and support workflows as a standard operating model.
- Lead and coach engineering managers and architects, building a culture of accountability, continuous improvement, and measurable outcomes.
- Operate a metrics-driven engineering organization using delivery, quality, and reliability signals to guide decisions.
- Oversee testing and support organizations to ensure high product quality, rapid incident resolution, and strong customer satisfaction.
- Identify delivery, quality, and operational risks and implement mitigation strategies informed by data and analytics.
- Communicate progress, risks, and outcomes clearly to senior leadership.
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field.
- Proven experience leading software development organizations through multiple layers of management.
- Strong background in metrics-driven engineering, including DORA metrics and SRE-informed operating models.
- Experience applying SRE principles such as SLIs, SLOs, error budgets, observability, and incident management.
- Demonstrated hands-on leadership integrating AI into software development, testing, and support workflows.
- Excellent leadership, communication, and organizational skills.
- Experience with Agile and modern software delivery practices.
- Hands-on familiarity with modern programming languages, CI/CD, and cloud-native architectures.
- Experience with AI-assisted SDLC platforms, AIOps, and engineering analytics.
- Track record of improving delivery speed, quality, reliability, and customer outcomes using data and automation.
Full-time role in a collaborative environment. Occasional travel may be required.
EO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Skills Required
- Bachelor's or Master's degree in Computer Science, Software Engineering, or related field
- Proven experience leading software development organizations through multiple layers of management
- Strong background in metrics-driven engineering, including DORA metrics and SRE-informed operating models
- Experience applying SRE principles such as SLIs, SLOs, error budgets, observability, and incident management
- Demonstrated hands-on leadership integrating AI into software development, testing, and support workflows
- Excellent leadership, communication, and organizational skills
- Experience with Agile and modern software delivery practices
- Hands-on familiarity with modern programming languages, CI/CD, and cloud-native architectures
- Experience with AI-assisted SDLC platforms, AIOps, and engineering analytics
- Track record of improving delivery speed, quality, reliability, and customer outcomes using data and automation
Toshiba Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Toshiba and has not been reviewed or approved by Toshiba.
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Healthcare Strength — Health, dental, and vision coverage, along with disability, life insurance, FSAs, and mental health support, are available across major U.S. subsidiaries. Coverage begins at hire in some entities and is described as comprehensive.
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Leave & Time Off Breadth — Paid time off that grows with tenure and multiple paid holidays, including a year‑end shutdown in some units, are standard offerings. Family and medical leave options are also highlighted in several regions.
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Retirement Support — 401(k) plans with employer matching are offered in multiple divisions, complemented by programs like an employee stock purchase plan and performance bonuses. These financial benefits provide structured long‑term savings support.
Toshiba Insights
What We Do
For over 140 years, Toshiba Group has contributed to a sustainable future by applying innovative technologies to value creation. Today, our business domains center on energy, social infrastructure, electronic devices and digital solutions, all essential supports for modern life and society. Guided by the principles of The Basic Commitment of the Toshiba Group, “Committed to People, Committed to the Future”, Toshiba Group promotes global operations that contribute to the realization of a world where generations to come can live better lives.
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