About Medical Guardian:
Founded in 2005, Medical Guardian is a leading provider of innovative senior health solutions, with 625,000+ active members across the country. The company offers a full suite of connected-care medical alert systems and engagement services that empower older adults to live a life without limits and age safely at home. Medical Guardian boasts a 95% customer satisfaction rate, a #1 ranking on 16 medical alert consumer choice sites and achieves a 4.7+ star rating on Google Reviews.
Position Overview:
In this highly visible role, the Director of Senior Living for Medical Guardian will identify new business opportunities to drive revenue growth. Reporting to the Senior Vice President of Senior Living & Channel Partners, the successful candidate will use business development and sales techniques to establish new accounts and foster valuable relationships across the Senior Living market, with a specific focus on Independent Living, and Assisted Living facilities/properties. The role will call on both REITS and operators. The Director of Senior Living will be instrumental in commercializing Medical Guardian’s new and enhanced alternative to pull-cord and life safety systems, as well as bringing PERS, RPM, and Engagement Services into communities across country.
Scope of Responsibility:
- Develop and execute a Senior Living sales and business development strategy to achieve revenue targets by closing net new accounts
- Identify new sales and business development opportunities to accelerate sales pipeline growth in Senior Living, with a particular focus on large REITs and Commercial operators
- Provide clear pipeline reporting to ensure visibility across all deal opportunity stages, inclusive of key metrics and action plans to accelerate velocity
- Drive complex, multi-stage negotiations for new contracts from inception to close
- Identify key decision makers at property management and ownership organizations at Independent and Assisted Living facilities
- Use effective market segmentation strategies and data to drive prioritization of ideal target accounts
- Build and advance customer relationships at the executive-level and with other facilities management stakeholders
- Deploy enterprise relationship management strategies with large portfolio relationships
- Maintain awareness of relevant market trends and always seek insights from existing and prospective customers and prospects
- Collaborate with internal cross-functional leaders to maximize Medical Guardian’s position, including direct efforts with the Marketing Team to accelerate lead volume
- Communicate synthesized market intelligence to various internal teams to help further accelerate growth efforts (e.g. Product)
- Strong steward of the Medical Guardian culture and brand internally and externally
- Other duties as assigned
Performance and Success Measures:
- Quota-bearing role
- Sales pipeline cultivation and growth
- New Senior Living deals closed
- Net new recurring revenue contribution
- Impact on elevating Medical Guardian’s brand in the senior living market and development of new strategies to accelerate sales growth
Qualifications:
- BA/BS degree or equivalent work experience
- Strategic business development and consultative sales experience in Senior Living with a proven track record of results achieving quota
- Experience selling across Senior Living segments (i.e. Independent Living, Assisted Living, etc.) preferred
- Proven results appropriately deploying a “hunter” business development and sales approach balanced with subject matter expertise and agility to navigate complex contract negotiations
- Recognized as an industry advocate with established relationships in the Senior Living market
- Strong influencer and collaborator with robust negotiating skills and business acumen
- Entrepreneurial mindset with the ability to take ownership and initiative to drive results
- Strong emotional intelligence, outstanding verbal and written communication skills, and comfortable delivering presentations and engaging various health plan stakeholders, including C-level executives
- Proven ability to effectively respond to customer needs and translate insights into market opportunity to accelerate growth
- Ability to thrive in a dynamic and high-growth environment
- Passionate about Medical Guardian’s mission
- Willing to travel across the United States as needed
- Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation, Sick Time Off & Holidays)
- Company Paid Short Term Disability and Life Insurance
- Retirement Plan (401k) with Company Match
What We Do
Medical Guardian is a leader in connected care, revolutionizing how older adults age in place through innovative medical alert systems. Our mission is to empower our customers to live a Life Without Limits. Whether they’re looking for an in-home system, mobile device or wearable medical alert smartwatch, Medical Guardian has the product that will fit their lifestyle and needs.
Founded in 2005, Medical Guardian has grown exponentially to become a leading provider of personal emergency response systems. In 2018, Medical Guardian was ranked in the Inc. 5000 Fastest-Growing Private Companies in America list for the sixth consecutive year, with a three-year revenue growth of 156%. It was also ranked #23 in the Philadelphia 100 and #7 in Philadelphia Business Journal’s Soaring 76.
Our success comes from our dedication to providing best-in-class service because we know that we are doing more than selling medical alert devices; we’re helping older adults nationwide take the next chapter of their life—head-on.
