Director, Scores Product Management

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

For decades, the FICO® Score has maintained its status as the gold standard in credit scoring. FICO’s B2B credit scores help make fair and responsible lending possible for millions of consumers every year. As a Product Manager in our B2B Scores organization supporting our international markets, this individual contributor role will support the one-to-three-year strategy, roadmap execution and support of FICO’s most critical and widely adopted product suite, our core scores, as well as the alternative data scoring products. You will work closely with senior product leaders and cross-functionally, collaborating closely with analytics, business development, legal, marketing and credit bureau and other partners to support the full product lifecycle—from strategy and development to launch, adoption, and ongoing optimization—ensuring our Scores products continue to deliver trusted, high-impact solutions to the lending industry.

What You’ll Contribute

• Support market research and voice of customer initiatives to identify emerging trends, evolving client needs, and competitive dynamics that inform product direction.

• Synthesize intel from internal stakeholders, desktop research, and internal data sources to generate insights that shape short- and mid-term (1–3 year) product strategy and roadmap priorities, ensuring continued relevance and differentiation of FICO’s B2B Scores credit offerings.

• Work with key data and technology partners to support and enhance product offerings.

• Support external engagements, including industry events, partner/client meetings, and training sessions; responsibilities will include co-developing and delivering training programs and supporting the creation of product focused materials.

• Collaborate with analytics, software, business development, and cross-functional teams to define and execute the product roadmap and go-to-market (GTM) plans.

• Author business and technical requirements documents, including detailed use cases and user personas, to guide development and ensure alignment with market needs.

• Partner with regulatory and compliance experts to ensure product designs align with applicable regulations; lead established compliance processes and deliver required documentation on schedule.

What We’re Seeking

• Proven expertise and knowledge of financial services, credit bureau and/or alternative data ecosystems within the ASPAC region.

• Deep expertise in B2B product management demonstrated through a successful track record of delivery of high impact solutions and increasing leadership responsibilities.

• Strong attention to detail with proven ability to maintain high quality and accuracy in deliverables. 

• Demonstrated a growth mindset by continuously identifying opportunities for innovation, process improvement, and market expansion to drive business results.

• Exceptional presentation and communication skills, including the ability to engage various audiences both internally and externally (ex: Business Development, Software, Analytics, Leadership) and convey complex concepts.

• Bachelor’s degree in a relevant discipline such as Business, Computer Science, Engineering, or a related field (or equivalent experience preferred).

• Intellectually curious, with a passion for continuous learning and innovation.

• Collaborative and low-ego approach, fostering strong relationships across teams and functions to achieve goals.

• Willing to do what is needed, taking on a variety of responsibilities to drive product success.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

• The opportunity to make an impact and develop professionally by leveraging your unique strengths to advance industry leading predictive analytics such as the FICO Score

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

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