Director of Savings
"Shape the future of our Savings business, drive growth through innovation, and deliver exceptional customer outcomes."
At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.
This role can be based in either our Basingstoke or London office, however frequent travel to the Basingstoke office will be required. Our hybrid working model is 3 days a week in the office and 2 days at home.
The role and what you’ll lead and deliver:
We are seeking an experienced and strategic Director of Savings to lead the Bank’s Savings proposition and drive the next phase of growth.
This is a senior leadership role responsible for defining strategy, owning product performance and pricing, and delivering innovation across our savings portfolio. You will play a pivotal role in shaping the Bank’s customer proposition and growth trajectory.
Savings Strategy & Proposition
- Define and deliver the long-term strategy for the Savings and investment proposition
- Identify growth opportunities including new products, markets and partnerships
- Translate strategy into clear, deliverable plans aligned to the Bank’s objectives
Product Performance & Pricing
- Own end-to-end product performance including pricing, margins and financial outcomes
- Work closely with Treasury and Finance to optimise balance sheet performance
- Monitor market trends and competitive positioning
Customer & Market Insight
- Lead market analysis and insight development
- Use customer data to enhance customer journeys and outcomes
- Champion a customer-first approach
Leadership
- Lead and develop high-performing Product and Pricing teams
- Foster a culture of innovation, accountability and continuous improvement
- Collaborate across the organisation
Marketing & Distribution
- Oversee marketing strategy and performance
- Drive effective distribution channels
- Align targeting, proposition and brand positioning
Risk & Governance
- Ensure compliance with regulatory and conduct frameworks
- Manage product risks and governance processes
- Provide clear oversight and reporting to senior stakeholders
What you’ll bring:
Essential
- Significant experience in product management within Retail Banking with specific experience within the Savings market
- Regulatory and market knowledge required to hit the ground running
- Experience of Savings product pricing and risk management
- Strong communication, interpersonal and influencing skills to build and foster strong business relationships and stakeholder engagement
- Strong leadership and management skills with a focus on securing strategic partnerships, business planning, people and financial management.
Why join Castle Trust Bank?
As well as taking on a high-profile leadership role with direct impact on the Bank’s risk strategy and working closely with Executive and Board-level stakeholders, you will get the opportunity to lead a broad evolving enterprise-wide risk agenda and be part of a progressive, specialist bank focused on growth and resilience.
In addition, you will receive:
- Competitive salary
- Annual performance bonus (based on individual and company performance)
- Generous contributory pension through Hargreaves Lansdown
- Life Assurance
- 28 days’ holiday + option to buy/sell 5 days
- Additional paid volunteering day
- Private healthcare through Bupa (Single Cover)
- Free access to BHSF Rise EAP to support colleague health and wellbeing
- Gym discounts
- Season ticket travel loans (if applicable)
- A supportive, inclusive culture where your work has real impact
Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!
Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.
We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]
https://www.castletrust.co.uk/careers/who-we-are
Skills Required
- Significant experience in product management within Retail Banking with specific experience within the Savings market
- Regulatory and market knowledge required to hit the ground running
- Experience of Savings product pricing and risk management
- Strong communication, interpersonal and influencing skills to build and foster strong business relationships and stakeholder engagement
- Strong leadership and management skills with a focus on securing strategic partnerships, business planning, people and financial management
What We Do
Traditional financial service providers are often burdened with costly overheads including expensive branch networks, inflexible technology and huge armies of people. At Castle Trust Bank, we keep our overheads to a minimum and we use savings proceeds to fund our lending solutions. In the past, we offered investment products to our customers which proved very popular. As a bank, we now offer savings accounts, giving our customers the added benefit of FSCS protection for their deposits. Our history means that we have a strong understanding of what our customers need and have built our savings range with those customers and their needs front of mind. In a complex world, we strive for openness and clarity. We place the highest importance on treating our customers fairly not just because it's the right thing to do but because we know that the trust of our customers is crucial to our future success. We recognise that for many mortgage customers, traditional solutions don't cut the mustard. These customers can often have high quality assets but unconventional income and so find it difficult to borrow at reasonable rates and on sensible terms. What experienced buy to let investors need is lending with imagination. They need a lender that recognises cash flow and net worth are not the same thing. They need a lender that is flexible in their approach and makes considered, logical decisions. Castle Trust Bank is that lender. We also offer point of sale finance through our Omni Capital Retail Finance arm. Partnering with retailers nationwide, we support their business by offering finance plans to their customers. OmniPort technology gives retailers paperless credit approval which fits seamlessly with their sales processes and customers can use our dedicated customer portal to keep up to date with their loans
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