The Director Sales is a pivotal role that is responsible for the revenue generation teams, including Business Development, Customer Experience. The ideal candidate will have experience in managing building a team and achieving a revenue and sales target. The ideal candidate has experience in building growth strategies in companies, with specific MSP experience.
The mission of the Director of Sales will be to develop a world class Revenue generation team that aligns with the marketing and delivery teams and optimizes the sales and customer success functions to drive revenue and growth.
Responsibilities:
• Develop growth strategies with the executive team
• Oversee all revenue generating activities – direct sales, partner sales, performance marketing, and customer success
• Collaborate with the marketing team to ensure demand generation activities deliver the right leads
• Establish both short-term results and long-term strategies, including revenue forecasting
• Prospect and close relationships with key target clients
• Drive operational excellence at every stage of the sales funnel/cycle
• Be accountable for results, focusing on both long- and short-term strategies; take responsibility for accurate forecasting and meeting/exceeding agreed upon sales and revenue targets
• Monitor the revenue pipeline and leads, adjusting as necessary to create sustainable growth
• Propel sales leadership to develop and implement revenue driving strategies, which create long-term customer and business value
• Monitor the strategies and processes across the revenue cycle from customer acquisition to engagement to success
• Develop and implement robust sales management processes – pipeline, account planning, and proposals
• Oversee all Channel/Partner development
• Work openly and intensely with the rest of the delivery and support teams to ensure the
overall success of the business.
Education and Experience:
• Bachelor’s degree or higher in a related field.
• Experience in the IT MSP (Managed Service Provider) industry.
• 10+ years of successful sales leadership experience with a strong background in managing sales teams, and achieving revenue targets.
• Experience in developing and executing growth strategies in collaboration with executive leadership, and product heads/ stakeholders.
• Expert understanding of the sales funnel, including pipeline management, forecasting, and closing sales.
• Experience managing direct sales, partner sales, and performance marketing.
• Mastery of negotiations and understanding of contractual terms.
• Experience with sales and marketing automation tools (e.g., HubSpot).
• Experience in global market expansion, including entering new regions or international sales operations.
• Strong collaboration skills to work with marketing, delivery, and support teams to align sales strategies with broader business objectives.
• Experience with strategic revenue forecasting, including short- and long-term revenue planning.
Top Skills
What We Do
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.
We offer MSP staffing, outsourced NOC, RMM virtual admin, Helpdesk, and Professional Services—all the talent you need to scale your business, improve profitability and succeed.
◆ If you need dedicated staffing—technical or business admin—we have your back.
◆ Have you decided that providing NOC or helpdesk isn’t the best use of your tech talent? Let us save the day.
◆ Is your RMM tool driving you crazy? We can totally fix that.
Why Work With ITBD?
For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values. We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.
When we say “Built for an MSP, by an MSP,” we are talking about having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.
Need more reasons?
◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfec for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp
