We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local, privately held company, we are agile and can maneuver quickly to support the needs of our people and clients.
Our goal is to become a trusted partner, not outsourced vendor.
One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. This results in greater client satisfaction and healthier outcomes. Meticulous adherence to infection prevention standards interwoven with compassionate service delivery is the key to success.
Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.
The RoleThe Sales and Operations Manager will be responsible for the planning, management and execution of sales for the Flooring division. This position will be responsible for providing sales and revenue forecasts to support the sales and operations planning process. The Manager will also be tasked with developing new accounts and uncovering new sales opportunities with an emphasis on building a strong sales pipeline. In addition, this position will be responsible for ensuring installation teams operate efficiently and maintain quality standards. Additional responsibility includes project planning (assisting in scheduling projects, ordering materials and managing deadlines).
What You Will Do
- Manage and develop relationships with new and existing clients to increase sales revenues
- Provide quotes and specifications to new and existing customers
- Develop sales forecasts and interface with Marketing team
- Successfully manage vendors and distribution networks
- Interface with distribution fulfillment teams to ensure product and materials are delivered to job sites
- Manage installation teams with an eye towards improving efficiencies and reducing costs
- Oversee jobs to ensure Servicon standards are maintained
- Input leads, quotes and opportunities in Salesforce
- Previous sales experience in the flooring business, epoxy, concrete preferred
- 5 years + experience capital equipment sales with a solid track record of securing sales
- Strong customer-facing skills that will allow for management of job walks, sales presentations and closing sales independently
- Experience with online bidding/take offs, and public bidding process
- Demonstrated experience utilizing Salesforce or other CRM management systems
- Advanced expertise with Microsoft Office, PPT/Word/Excel, to create bids and sales presentations
- Excellent interpersonal and communication skills
- Strong customer-service orientation exemplified via productive relationships with a wide range of clients, individually and in groups
- Prior experience managing and developing a successful team
- Demonstrated ability to work in a fast-paced high-pressure work environment while executing delegated tasks and assignments
- Bilingual (English/Spanish) a plus
Skills Required
- At least 5 years of capital equipment sales experience with a strong record of securing sales
- Sales experience in flooring, epoxy, or concrete
- Strong customer-facing skills for job walks, sales presentations, and independently closing sales
- Experience with online bidding, takeoffs, and public bidding processes
- Experience using Salesforce or other CRM management systems
- Advanced proficiency with Microsoft Office, PowerPoint, Word, and Excel for bids and sales presentations
- Excellent interpersonal and communication skills
- Strong customer-service orientation and ability to build productive client relationships
- Previous experience managing and developing a successful team
- Ability to work effectively in a fast-paced, high-pressure environment while executing delegated assignments
- Bilingual English and Spanish
What We Do
Servicon is a privately women-owned and operated provider of critical cleaning, custodial, environmental, and maintenance services for complex facilities. The company supports high-trust industries including healthcare, aerospace, life sciences, municipal, and commercial organizations, tailoring facility-care solutions to specialized operational and safety requirements. Its mission is to provide healthy environments where people can thrive while elevating the custodial and facility-services industry.
