Description
We are currently seeking a Director of Sales to join our team and oversee our sales department. Your daily activities will involve outside sales calls, obtaining new accounts, conducting site tours, and networking with the local business community to drive sales for your hotel. You will also be accountable for forecasting, creating promotional materials, and constantly communicating with your General Manager
This position may require flexible scheduling availability.
Requirements
Job Requirements:
- Solicit, negotiate, and book both new and repeat business
- Actively sell room nights through outside sales calls, telemarketing, site tours, etc.
- Direct, train, coordinate and supervise the Sales and Catering Managers and the Sales Coordinator in all sales-related activities
- Meet or exceed the budgeted REVPAR for the hotel
- Prepare the hotel's annual marketing and sales plan based on the hotel's position and strengths within each market segment
- Forecasts occupancy fluctuations based on changing market conditions and directs selling activities to maximize revenue
- Ensure that team members (specifically front desk staff) are familiar with key accounts and "specifics" relating to business booked in the hotel
Job Qualifications:
- Experience using Hotel Sales Force Automation (Delphi, STS, etc.) is a plus
- Must possess communication skills in terms of the ability to negotiate, convince, sell, and influence professionals and/or hotel guests
- Know the hotel's demand segments, and sources of business for each and balances market segments according to supply and demand
- Knowledge of the principal competition for each market segment
- Highly motivated team player with strong initiative and desire for achievement
- Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
- Ability to work well in stressful situations
- Valid Driver's License required
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program: How We Thank You For All You Bring To The Team
Rewarding Benefits Package:
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available!
- Dependent care FSA
- Identity Theft Protection Insurance Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Rewarding Hard Work:
- Incentive based bonus program
- Free room nights at our hotels and employee discounts within your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member recognition and bonus
- Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
- Career Growth through our in-house training program with a path personalized to your desired goals
- Referral bonus program to ANY of our locations
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.
Skills Required
- Solicit, negotiate, and book new and repeat business
- Conduct outside sales calls, telemarketing, and site tours to sell room nights
- Direct, train, coordinate, and supervise sales and catering staff
- Meet or exceed the hotel's budgeted REVPAR
- Prepare annual hotel marketing and sales plans
- Forecast occupancy and direct selling activities to maximize revenue
- Strong communication, negotiation, sales, persuasion, and influencing skills
- Knowledge of hotel demand segments, business sources, supply and demand, and market competition
- Problem-solving ability, including anticipating, preventing, identifying, and resolving workplace issues
- Ability to work effectively in stressful situations
- Valid driver's license
- Experience with hotel sales force automation systems such as Delphi or STS
What We Do
Island Hospitality Management is a national, third‑party hotel management company headquartered in West Palm Beach, Florida. It manages a large portfolio of premium branded, select‑service, extended‑stay and resort properties across the United States, providing revenue management, HR, accounting, operational systems and marketing services to owners and investor partnerships. The firm emphasizes performance‑driven operations and data‑driven financial optimization.
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