Director of Sales Training

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Summary

This position is responsible for overseeing and managing the day-to-day operations of the Sales Training Dept. including managing the Sales Trainers and Training Managers. The position creates, modifies and models best sales practices to implement across all brands at all sales locations. This will be done by effectively communicating with regional and site leaders, management team and Talent Team members with a strong emphasis on improving the guest experience in all touch points. Additionally this position will provide support for Owner and New Owners sales performance both on and off premises. General duties include facilitation and development of sales training, consultative based direction and assistance to field sales leaders, success-modeling, and tracking critical business drivers through reporting metrics. This role will assist in creation and deployment of all sales tools.

Responsibilities include, but are not limited to:

· Will take the lead on all training for the region relating to the roll out of new tools and processes while overseeing trainings to ensure these are delivered with success

· Responsible for training and overseeing the day-to-day operations of the Specialist Presenter Program, including but not limited to, onboarding, new presenter training, and coaching of existing presenters

· Must have the ability to communicate and partner with the Regional leadership team including the SVP of Sales Development, VP Sales Development and Training, Sr. Director, Sales Development and Training, Regional EVP, SVP of Marketing, RSVP, AVP, Site VP, Site DOS and Regional Director of Recruiting

· Will collaborate with the Sr. Director of Sales Development and Training and VP Sales Development and Training as well as Regional Trainers on special projects, promotions, corporate initiatives and sharing best practices

· Possess the ability to identify opportunities relating to, but not limited to, the training department, sales lines (in house and front line), and sales processes with a desired follow through to affect and implement positive change

· Have the ability to keep all training positions filled with top talent

· This position will oversee training managers and all site trainers for the Region to ensure the following training criteria and responsibilities are met.

o Consistent communication and inspection of the job requirements for trainers and training managers

Travel Requirements

Frequent travel which can vary in intensity level by month. On average the travel time associated with this position is 50%. This percentage can be exceeded in a given period based on the needs of the business.

Minimum Requirements and Qualifications

· College Degree, preferred. High School required.

· Must have the ability to obtain a real estate license in the states where you oversee training

· Minimum of 3 years Wyndham sales management experience. Front line, in house and Specialist Presentation skills a plus.

· Proven successful track record with Wyndham sales and the ability to T.O. tables.

· Strong project management skills

· Strong interpersonal and communication skills

· Proven ability to influence and lead change

· Thorough understanding of Wyndham Destinations products

· Comprehensive knowledge of Wyndham Destinations timeshare sales training platforms and processes

· Comprehensive knowledge of Wyndham Destinations sales projects including Specialist Presenter and Exit Operations

· Strong working knowledge of industry marketing, sales, training, and servicing operations

· Facilitative/consultative leadership abilities with demonstrated track record

· Proficient in MS Office programs and MobileIron applications

· Familiarity and proficiency with Wyndham Destinations reporting systems

· Familiarity and working knowledge of mobile technology, i.e. iPad, iPhone, touchscreens

Unless there is a legal requirement, experience will be accepted for the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.