Director of Sales - Peninsula Del Rey

Posted 2 Days Ago
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Daly City, CA, USA
In-Office
44-47 Hourly
Senior level
Real Estate • Hospitality
The Role
Lead occupancy growth by generating and following up on leads, conducting in-person tours and home visits, sending personalized prospect videos, and using Yardi and CRM tools to track metrics. Collaborate with community teams, meet monthly move-in and conversion targets, and participate in executive and sales meetings to drive revenue and resident engagement.
Summary Generated by Built In
Company Description

  • Hourly Wage Range: $44-$47 per hour. In addition, SRG offers a Sales Commission.
  • Must be available to work Tuesday - Saturday

For over 37 years, Senior Resource Group-SRG has been an innovator in the development and operation of senior living communities across the USA. Our experience and passion has helped us win many awards for innovative community design, excellent service and exceptional care. 

Job Description

The Director of Sales drives occupancy growth by building meaningful relationships with prospective residents by demonstrating how community living enhances overall well-being. Lead personalized tours, execute strategic follow-ups, conduct home visits, and coordinate events—all in close collaboration with the community team to deliver an exceptional and engaging experience.

Essential Duties:

Lead Generation & Follow-Up 

  • Respond to all inbound inquiries (phone, email, web) within two hours to maximize speed-to-lead.
  • Proactively generate and cultivate leads through a minimum of three home visits per week.
  • Execute time-sensitive follow-up using Customer Relationship Manager (CSM) tools, maintaining at least 15 prospect connections daily.
  • Utilize the OneDay platform to send a minimum of five personalized videos weekly to prospects or their families.

Tours

  • Schedule and lead in-person community tours aligned with your weekly move-in goals, ensuring most tours occur on your scheduled workdays.
  • Customize each tour using the company's Tour Planning in collaboration with department heads during stand-up meetings. Incorporate a personalized "One Extra" that reflects the prospect's interest and showcases our unique value within senior living.

Sales Strategy & Reporting

  • Drive occupancy and revenue goals through strategic sales planning, execution, and analysis of Yardi reports.
  • Monitor key performance metrics in the CRM, including lead conversion, speed-to-lead, and activity dashboards.
  • Participate in weekly meetings with the Executive Director and Sales department to align priorities and action plans for achieving results.

Sales Expectations

  • Achieve five monthly move-ins (one per week) or meet net occupancy goals for the assigned community.
  • Conduct three home visits weekly and maintain a minimum of 15 daily prospect connections.
  • Send five personalized OneDay videos each week.
  • Maintain a minimum 50% inquiry-to-visit and 25% visit-to-move-in conversion rate.

Schedule

  • This position is either a Tuesday-Saturday or Sunday-Thursday position, depending on current schedules at the community

Perform other duties as assigned

Qualifications

Education and Experience

  • Two to four years of college coursework preferred.
  • Proven work experience with five to seven years of experience in a similar role.
  • Demonstrated success in hospitality, real estate, or healthcare industries, with a preference for experience working with seniors.
     

Additional Information

  • All your information will be kept confidential according to EEO guidelines.

Senior Resource Group is an equal employment opportunity employer. We do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws, and we prohibit harassment of applicants or employees based on any of these protected categories. We comply with all applicable federal, state and local laws, including but not to limited, respecting consideration of unemployment status in making hiring decisions. Completing an application does not guarantee that you will be offered a position. 

Note to Applicants: Smoking is prohibited in all indoor areas of Senior Resource Group unless designated smoking areas have been established by a particular office in accordance with applicable state and local law.

Skills Required

  • Must be available to work a Tuesday-Saturday or Sunday-Thursday schedule
  • Proven work experience with five to seven years in a similar sales role
  • Experience using CRM tools and maintaining activity dashboards
  • Experience with Yardi reporting
  • Experience using the OneDay platform (sending personalized videos)
  • Ability to perform a minimum of three home visits weekly and maintain at least 15 daily prospect connections
  • Ability to achieve sales expectations (five monthly move-ins or meet net occupancy goals) and maintain conversion targets
  • Two to four years of college coursework
  • Demonstrated success in hospitality, real estate, or healthcare, with preference for senior-living experience
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The Company
487 Employees
Year Founded: 1988

What We Do

SRG Senior Living is a nationally recognized developer and operator of luxury senior living communities throughout the United States. They provide a range of options, including independent living, assisted living, and memory care. The company is dedicated to creating unique, innovative environments and providing exceptional care and service—which they call 'Genuine Hospitality'—to enhance the quality of residents' lives.

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