Director of Sales Operations

Posted Yesterday
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Decatur, IL, USA
In-Office
Senior level
Insurance • Professional Services • Software • Financial Services
The Role
Lead development and execution of sales strategy for Medicare and life/health products. Manage and coach multi-state sales and administrative teams, design onboarding and training, ensure CMS and carrier compliance, set KPIs and reporting, collaborate on marketing and lead strategies, and drive agent productivity, retention, and revenue growth.
Summary Generated by Built In

Primary Responsibilities:

·         Strategic Leadership:

o Develop and execute a comprehensive sales strategy.

o Implement programs to increase cross-selling initiatives.

·         Agent Development:

o Design and implement onboarding and training programs to maximize productivity.

o Ensure compliance with carrier guidelines and contracting standards.

·         Team Management:

o Lead, coach, and mentor the sales and administrative team.

o Create a high-performance culture focused on accountability, compliance, and growth.

·         Performance Metrics & Reporting:

o Establish KPIs for agent activity, enrollments, activation, retention, and revenue.

o Provide regular reporting and analysis to the executive team.

·         Marketing & Lead Strategy:

o Collaborate with the marketing team to design and distribute content to the client base.

o Creation of relevant video content that spurs engagement in the various social media channels.

o Identify future strategic opportunities.

Primary Skills & Requirements:

·         Bachelor’s degree in business, Marketing, or a related field.

·         Experience in Medicare sales or health insurance distribution.

·         Deep understanding of the Medicare market, regulations, CMS compliance, and carrier processes.

·         Proven sales track record.

·         Experience managing multi-state sales teams.

·         Strong analytical, communication, and leadership skills.

·         Licensed in Life & Health.

·         Comfortable using CRM tools and sales technology platforms.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Skills Required

  • Bachelor's degree in Business, Marketing, or related field
  • Experience in Medicare sales or health insurance distribution
  • Deep understanding of the Medicare market, regulations, CMS compliance, and carrier processes
  • Proven sales track record
  • Experience managing multi-state sales teams
  • Strong analytical, communication, and leadership skills
  • Licensed in Life & Health
  • Comfortable using CRM tools and sales technology platforms
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The Company
29,757 Employees
Year Founded: 2006

What We Do

Integrity Marketing Group is a leading omnichannel insurtech platform and one of the nation's largest independent distributors of life and health insurance products. The company leverages data and proprietary technology to provide holistic health, life, and wealth solutions, primarily focusing on the senior market. It offers a broad platform of resources and tools to support its network of independent agents.

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