Director of Sales Operations

Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows and drive higher ROI through increased brand consistency, efficiency, and personalization at scale.

Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company and is trusted by nearly 20% of the Fortune 500 – including Prudential, Ulta Beauty, and Wayfair. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia.

The Director of Sales Operations will lead the design, implementation, and optimization of sales systems, processes, and analytics that make Jasper’s sales engine predictable and scalable. This role partners closely with sales leadership, revenue operations, and cross-functional stakeholders to ensure alignment across go-to-market motions.

This fully remote role reports to the CRO and is open to candidates located anywhere in the continental US.

• Partner with Sales leadership to translate revenue goals into operational plans, quotas, and territory design

• Lead annual and quarterly planning processes, including capacity modeling, territory assignments, and quota setting

• Collaborate on go-to-market strategy by defining segments, motions, and ideal customer profile

• Design and continuously improve all core sales processes across the funnel

• Standardize sales methodologies, playbooks, and enablement resources

• Align workflows between marketing, SDR, AE, and CSM teams to ensure smooth handoffs and minimize friction

• Own and optimize the sales CRM (e.g., Salesforce or HubSpot), ensuring clean data, automation, and integration

• Manage the broader sales tech stack (engagement, forecasting, analytics, CPQ)

• Collaborate with data and engineering teams to develop reporting dashboards and operational tools

• Build and maintain dashboards tracking key sales KPIs, conversion rates, pipeline health, and win rates

• Lead forecasting cycles, pipeline reviews, and variance analysis

• Provide insights that drive data-informed decision-making and sales effectiveness

• Lead and mentor a high-performing team focused on process excellence and data-driven execution

• 10+ years in sales operations or revenue operations within a B2B SaaS environment

• 3+ years of experience managing and developing sales operations teams

• Expertise with CRM platforms (Salesforce preferred) and supporting sales tools

• Strong analytical skills with proficiency in data visualization and forecasting

• Proven track record of translating strategic goals into operational execution

• Exceptional communication and stakeholder management abilities

• Demonstrated interest in and enthusiasm for AI tools and their application in sales operations

• Bias for action, ownership mindset, and ability to thrive in fast-paced, evolving environments

At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected salary range for this role is $180,000-$225,000. Compensation may vary based on relevant experience, skills, competencies and certifications.

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families

• 401(k) program with up to 2% company matching

• Equity grant participation

• Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work

• FlexWellness program ($1,800 annually) to help support your personal health goals

• Generous budget for home office set up

• $1,500 annual learning and development stipend

• 16 weeks of paid parental leave

Our goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that diversity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills. 

We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

By submitting this application, you acknowledge that you have reviewed and agree to Jasper's CCPA Notice to Candidates, available at legal.jasper.ai/#ccpa.