Director of Sales Operations

Director of Sales Operations

Who we are:

AMOpportunities is the pioneer of CTaaS, Clinical-Training-as-a-Service, and the preferred clinical training provider for healthcare trainees worldwide. Our platform provides a comprehensive solution to clinical training capacity and access issues. Through our software and services, hospitals can earn revenue and attract new talent without expending additional resources. Educational institutions can benefit from our software and services too with guaranteed U.S. training which meets their unique curriculum requirements and allows for expanded student enrollment.

The creation of this unique software and our services is inspired by the growing global shortages of healthcare professionals. We’re changing the future by providing a learning model that empowers healthcare trainees to learn and work anywhere. Over 3,200 medical trainees have benefited from our 250+ clinical experiences. We’re breaking down traditional borders and building the future of healthcare education. 

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. AMOpportunities encourages you to apply even if you do not meet all listed qualifications. We look forward to your application. 

About the position:

The Director of Sales Operations will work closely with the VP of Sales, VP of Clinical Education / Business Development, President and Chief Financial Officer to manage, enhance and evolve the sales processes, end-to-end. The Director will oversee and optimize sales processes, tools, and systems. This role focuses on utilizing HubSpot to manage CRM workflows, support the sales team, and ensure seamless operations to ensure downstream operational and financial execution. This role is responsible for driving efficiency in the sales cycle, managing data integrity, and providing actionable insights to leadership for strategic decision-making. 

This position combines technical expertise with strategic oversight to align sales processes with company goals. The ideal candidate will bring a strong background in sales operations, CRM systems, and analytics, with a passion for improving processes in the sales processes. 

While this position can be fully remote, we are looking for candidates to be residents of Illinois, Ohio, Michigan, Indiana, New York, Florida, or Alabama only.

Essential Functions: 

• CRM Administration and Optimization 

  • Manage and optimize HubSpot CRM to support the sales team and ensure accurate tracking of all sales activities and pipelines. 

  • Oversee the integration of new tools and data sources into HubSpot. 

• Sales Process Management 

  • Evaluate, refine, and document sales processes to improve efficiency and alignment with organizational goals. 

  • Monitor and enforce adherence to established sales processes. 

• Data Analysis and Reporting 

  • Generate and analyze sales performance metrics and dashboards to provide insights and drive decision-making. 

  • Collaborate with leadership to forecast sales and track key performance indicators (KPIs). 

• Collaboration with Sales Team 

  • Provide operational support to the sales team, ensuring tools and processes meet their needs. 

  • Conduct training sessions for team members on HubSpot and best practices for sales operations. 

• Pipeline Management 

  • Ensure consistent management and monitoring of sales pipelines to identify opportunities, bottlenecks, and risks. 

  • Develop strategies to shorten the sales cycle and increase win rates. 

• Cross-Functional Coordination 

  • Work closely with marketing, customer success, and product teams to align strategies and share insights. 

  • Coordinate and align CRM and processes with key operations, human resources and finance, including but not limited to, commission planning and execution, billing / invoicing via CRM data hygiene and accuracy, annual budget / quota planning, etc. 

• Process Improvement and Innovation 

  • Identify areas of improvement in the sales process and implement innovative solutions. 

  • Stay updated on industry trends and HubSpot advancements to ensure the team leverages cutting-edge tools and strategies. 

Education/Experience/Skills:

• Bachelor’s degree in Business, Marketing, or related field 

• Minimum 3-5+ years of experience in sales operations, with specific expertise in using HubSpot or Salesforce CRM (HubSpot preferred) 

• Experience in the Healthcare EdTech or related industries is a strong plus 

• Persuasive verbal, written, and interpersonal skills 

• Outstanding listening skills and attention to detail

• Proficient in HubSpot or Salesforce, including workflows, reporting, and pipeline management 

• Analytical mindset with the ability to translate data into actionable insights 

• Exceptional communication skills 

• Ability to work collaboratively across teams and manage multiple priorities 

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) 

• Familiarity with sales forecasting and territory planning tools 

• Quick learner with the ability to work both independently and collaboratively 

• Self-starter and results-oriented with the ability to focus on and meet deadlines

• Exceptional time-management, organizational skills, and the ability to prioritize multiple tasks 

What You Gain:

• Competitive base salary of $80,000 to $110,000 annually
• Comprehensive Benefits Program: Medical, Dental, Vision, 401k, Tax Exempt Student Loan Repayment, and Commuter Benefits
• A mission-driven work environment committed to a spirit of support, growth, and achievement
• Performance-based career growth opportunities
• A front-row seat for the exponential growth of a booming education tech company
• Work/life balance

Equal Opportunity Employer

 At AMOpportunities we champion the reality of diversity and the necessity of inclusion and accessibility. We are deeply committed to the principle of equal employment opportunity for all employees, and to providing our employees with a work environment free of discrimination and harassment. We strictly prohibit discrimination and harassment based on disability, gender identity, gender expression, pregnancy status (including childbirth and related states), sexual orientation, race, color, social or ethnic origin, religion, age, HIV status, past/present military service, or any other status protected by federal, state, or local law.

Due to the unprecedented situation of COVID-19, AMOpportunites has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding, and each role day to day. Please consider that our roles are hybrid with options to work remotely or in-office following the guidance of local health authorities and the CDC.