Director, Sales & Operations Planning (S&OP)

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Responsible for leading the development and implementation of our company-wide Sales & Operational Planning (S&OP) processes. Responsible for designing, building, and executing integrated business planning processes that align our sales, operations, and category management functions to drive improved business performance and decision-making.

Major Tasks, Responsibilities and Key Accountabilities

•Design and implement comprehensive S&OP and demand planning processes across the organization, ensuring alignment between sales forecasts, operational capabilities, and business objectives.

•Establish standardized planning cycles, including meeting cadences, reporting requirements, and decision-making frameworks.

•Develop and maintain S&OP policies, procedures, and best practices documentation.

•Lead the change management effort required for successful process adoption across all stakeholder groups.

•Partner with Sales, Operations, Category Management, Finance, and Supply Chain teams to integrate their planning processes and create a unified view of business performance.

•Build strong relationships with key stakeholders at all levels to ensure buy-in and successful execution of S&OP initiatives. Facilitate executive S&OP meetings and drive consensus on key business decisions.

•Coach and mentor team members and stakeholders on S&OP best practices and methodologies.

•Establish key performance indicators (KPIs) to measure the effectiveness of S&OP processes and drive continuous improvement. Identify opportunities for process optimization and efficiency improvements.

•Lead the implementation of selected S&OP tools and systems. Develop training programs for system users and maintain system documentation.

Nature and Scope

• Problems are typically defined by higher level leadership. Problems are difficult. Solutions require analysis and investigation.

• Decides how to achieve planned results within an organization's plans, policies, and guidelines. May set or change plans/goals within respective department or area.

• May manage department via multiple layers of managers OR directly supervise a staff of professional individual contributors at the senior or technical advisor level.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Typically requires overnight travel less than 10% of the time.

• Hybrid and Remote Opportunities Available Based on Location. Eligible candidates residing in the greater Atlanta area will be asked to work 2x a week in our new Headquarters.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally, 9+ years of experience in a related field, including several years in a management/supervisory capacity.

Preferred Qualifications

• Master's Degree in related field

• Experience in change management and organizational transformation; Knowledge of statistical forecasting methods and advanced analytics

• Background on project management and process improvement methodologies; Strategic thinking and business acumen

• Strong cross-functional collaboration skills

• Executive presence and presentation abilities

• Change management expertise

• Team building and mentoring capabilities

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.