Director, Sales Operations & Enablement

The Role

About the Position

We are seeking a dynamic and experienced Director of Sales Operations to join our team in Costa Mesa. This role is essential for driving the success of our sales team through strategic planning, process optimization, and data-driven insights. The Director of Sales Operations will work closely with the VP of CEX/Ops and other cross-functional teams to ensure our sales organization runs efficiently and effectively.

You Will:

• Develop and implement sales strategies that align with the company’s objectives.
• Oversee sales operations, including sales planning, forecasting, and budgeting.
• Drive continuous improvement in sales processes and methodologies.
• Analyze sales data to provide actionable insights and recommendations to the leadership team.
• Collaborate with marketing, product, and finance teams to support sales initiatives.
• Manage the sales operations team, providing mentorship and professional development.
• Ensure the effective use of CRM and other sales tools to maximize productivity.
• Handle sales reporting and metrics to track performance against targets.

You Have:

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• Minimum of 6-8 years of experience in sales operations or a related field, with at least 5 years in a leadership role.
• Proven track record of driving sales performance and process improvement.
• Exceptional project management abilities and proven experience leading cross-functional teams.
• Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
• Excellent communication and interpersonal skills.
• Proficiency in CRM systems (e.g., Salesforce) and MS Office Suite.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
• Experience in the consumer electronics or home appliances industry preferred
• Familiarity with sales enablement and training programs.

Our Benefits at a Glance

In addition to providing competitive medical, dental vision, life, and disability insurance, we offer:

• 401K with company match
• Competitive Employer HSA Contribution
• Pet Perks
• Paid Vacation/Time Off: We believe that your time off is important, which is why all US employees accrue 20 days of paid vacation starting year 1. We also offer 12 company holidays per year.
• Parental Leave: Becoming a new parent is a full-time job. Our new policy offers all our people 26 weeks’ paid leave for the primary caregiver, a flexible return to work with reduced hours at full pay, as well as two weeks of paid leave for partners to spend time with their growing families.
• Wellness Initiatives such as our Fuel Up Fridays, a company-paid subscription to Calm, No-Meeting Fridays, and personalized healthcare support for your wellness journey.
• Leadership and Career Development programs
• Exclusive Employee discounts on all F&P products
• Role-specific Company Bonus

The base salary range for this position is $125,000 - $155,000. This range is a guideline and may not reflect your exact offer. Factors considered when extending an offer include (but are not limited to) education, experience, relevant skills, internal equity, and alignment with market data. 

Fisher & Paykel is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.