Director, Sales & Marketing

Posted Yesterday
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Charlotte, NC, USA
In-Office
130K-140K Annually
Senior level
Professional Services • Hospitality
The Role
Lead the hotel's sales and marketing team to drive group, transient, and social-event revenue. Own marketing messaging across digital and print, manage budgets and forecasting, collaborate on pricing strategy with revenue management, cultivate client relationships and enterprise partnerships, and represent the hotel in the community.
Summary Generated by Built In

Hotel :

Hilton Charlotte Airport2800 Coliseum Centre DriveCharlotte, NC 28217

Director of Sales & MarketingFull timeCompensation Range : $130,000 - $140,000 plus bonus

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning – 40% of our management hires are internal promotions!
  • Invest in Your Future – 401(k) plan with company match.
  • Comprehensive Health Coverage – Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do:

  • Lead and inspire a team of Sales and Event professionals—guiding performance, coaching growth, and ensuring alignment with Atrium’s core values.
  • Drive revenue by generating new group leads and building strong client relationships through proactive outreach, site visits, and negotiations.
  • Collaborate with the General Manager and Director of Revenue Management to shape the hotel’s pricing and inventory strategies as part of the Revenue Strategy Team.
  • Act as the property’s marketing lead—owning the look, feel, and message across social media, digital, print, and third-party sites (unless a shared services team supports the property).
  • Provide financial oversight of the sales department, including budgeting, forecasting, and participating in financial reviews.
  • Serve as the primary liaison with Enterprise Sales and stay involved in the community to enhance hotel visibility and partnerships.

What We Are Looking For:

  • 5+ years of hotel sales leadership experience: Because leading a high-performing team requires credibility, insight, and a deep understanding of hospitality sales cycles.
  • Track record of exceeding sales goals: You Will need a strong individual contributor mindset with the ability to scale success across your team.
  • Experience with all major market segments (Group, Transient, Social Events): Because a great DOSM is agile across all verticals.
  • Proficiency in sales systems like Delphi.fdc/CI/TY and ProfitSword: Tech fluency enables smarter decisions and better forecasting.
  • Excellent communication and negotiation skills: Because leadership is about influence, not just authority.

What Atrium Leadership Looks Like:

  • Accountable Achiever – You own outcomes and raise the bar.
  • Agile Thinker – You adapt quickly and pivot with purpose.
  • Talent Curator – You develop people, not just processes.
  • Transparent Leader – You lead with clarity and integrity.
  • Leading with SPIRIT – Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork.

Why Atrium?
Hear it from Gabrielle B, “I love being a Director of Sales and Marketing for Atrium Hospitality because no two days are ever the same — I get to be creative, competitive, and a little bit scrappy while driving results and celebrating big wins with my team".

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Skills Required

  • 5+ years of hotel sales leadership experience
  • Proven track record of exceeding sales goals
  • Experience with major market segments (Group, Transient, Social Events)
  • Proficiency in sales systems such as Delphi.fdc/CI/TY and ProfitSword
  • Excellent communication and negotiation skills
Am I A Good Fit?
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The Company
7,734 Employees
Year Founded: 2015

What We Do

Atrium Hospitality is a leading hotel and asset management company that oversees a diverse portfolio of full-service and select-service hotels across the United States.

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