Director of Sales & Marketing

Posted Yesterday
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Commerce Township, MI, USA
In-Office
75K-75K Annually
Senior level
Real Estate • Hospitality
The Role
Lead sales and marketing efforts for a senior living community, owning the full sales funnel from inquiries and tours through deposits and move-ins. Build referral relationships, manage CRM activity, respond rapidly to leads, organize conversion-focused events, and maintain occupancy at or above budget. Use funnel metrics to identify gaps and improve results. The role requires a high-performing closer with strong emotional intelligence, hospitality focus, and demonstrated senior living or sales success.
Summary Generated by Built In

Director of Sales & Marketing

THE AVALON OF COMMERCE TOWNSHIP

Mission: Hit Maximum Occupancy, Fast.

When you join THE AVALON OF COMMERCE TOWNSHIP, you step into a community built on extraordinary hospitality and life-changing service — and you take the lead role in driving its growth. Your mission: reach and maintain maximum occupancy by owning every inch of the sales funnel.

This is not a status-quo role. This is not an entry-level sales job. This is a high-stakes, high-impact position built for a closer — someone who thrives on urgency, pressure, and results.

Why High-Performing Closers Choose This Role

· You control strategy + execution — full autonomy in how you build the funnel and close.

· Your performance drives the community’s financial success — immediate and visible impact.

· Aggressive commission + milestone bonuses — the faster you fill the building, the more you earn.

Your High-Impact Responsibilities

Own Every Stage of the Sales Cycle

· Manage inquiries, cold calls, tours, follow-ups, and move-ins — you are the engine behind occupancy.

· Maintain occupancy at or above budgeted levels month after month.

Speed = Your Advantage

· Respond to all inquiries immediately; speed-to-lead is your competitive edge.

Build a Referral Power Network

· Rapidly develop relationships with discharge planners, elder law attorneys, financial advisors, physicians, and other top referral sources.

High-Conversion Event Strategy

· Lead tours, community events, and closing events designed to secure deposits on the spot.

Relentless Funnel Management

· Track inquiries, tours, follow-up, move-ins, and outreach in CRM; ensure every lead has a “next step.”

· Identify funnel gaps and execute fast, creative solutions to increase conversions.

Who You Need to Be

· A Senior Living Sales Expert Minimum 5 years in sales or comparable senior living experience, with verifiable occupancy or sales success.

· A Closer With Emotional Intelligence You can navigate family dynamics and confidently drive to “yes.”

· Data-Driven & CRM-Obsessed You live in Salesforce and use metrics to fix leaks fast.

· Hospitality-Focused You embody the Avalon culture of customer service and resident-first care.

Compensation & Rewards

· Competitive salary

· Aggressive commission structure tied to speed + volume

· Move-in bonuses and milestone bonuses at key occupancy targets

This Role Is Built for a Sales Athlete.

If you’re the type of closer who thrives on urgency, competition, and fast results — and you love the impact senior living has on families — you belong at THE AVALON OF COMMERCE TOWNSHIP

Pay Range: Starting Salary $75,000+ and monthly and quarterly earnings

Top performers can significantly exceed On Target Earnings through sustained occupancy growth.

Responsibilities

Skills Required

  • Minimum 5 years of sales experience or comparable senior living experience
  • Verifiable occupancy or sales success
  • Ability to manage the complete sales cycle, including inquiries, calls, tours, follow-ups, and move-ins
  • Ability to develop referral relationships with discharge planners, elder law attorneys, financial advisors, physicians, and other referral sources
  • Experience using Salesforce or a CRM to track and manage sales funnels
  • Strong closing skills and emotional intelligence for navigating family dynamics
  • Hospitality-focused, resident-first customer service approach
Am I A Good Fit?
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The Company
30 Employees
Year Founded: 2013

What We Do

The Lodge of Northbrook is a not-for-profit senior living community in Northbrook, Illinois, offering independent-living apartment homes for active older adults. It provides maintenance-free residences, chef-prepared dining, fitness and creative-arts amenities, parking, social, wellness and enrichment programming, and convenient access to local shopping, dining, cultural attractions, healthcare providers and transportation. Its mission-driven governance emphasizes resident quality of life and reinvestment in the community.

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