Director of Sales & Marketing

Posted Yesterday
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Commerce Township, MI, USA
In-Office
Senior level
Hospitality
The Role
Lead sales strategy and execution for a senior living community, owning the full funnel from inquiries and tours through deposits and move-ins. Build referral relationships, manage CRM activity, respond rapidly to leads, organize conversion-focused events, and identify funnel gaps. The primary goal is achieving and maintaining maximum occupancy through data-driven sales leadership, exceptional follow-up, and strong family and resident relationships.
Summary Generated by Built In

Director of Sales & Marketing

THE AVALON OF COMMERCE TOWNSHIP

Mission: Hit Maximum Occupancy, Fast.

When you join THE AVALON OF COMMERCE TOWNSHIP, you step into a community built on extraordinary hospitality and life-changing service — and you take the lead role in driving its growth. Your mission: reach and maintain maximum occupancy by owning every inch of the sales funnel.

This is not a status-quo role. This is not an entry-level sales job. This is a high-stakes, high-impact position built for a closer — someone who thrives on urgency, pressure, and results.

Why High-Performing Closers Choose This Role

· You control strategy + execution — full autonomy in how you build the funnel and close.

· Your performance drives the community’s financial success — immediate and visible impact.

· Aggressive commission + milestone bonuses — the faster you fill the building, the more you earn.

Your High-Impact Responsibilities

Own Every Stage of the Sales Cycle

· Manage inquiries, cold calls, tours, follow-ups, and move-ins — you are the engine behind occupancy.

· Maintain occupancy at or above budgeted levels month after month.

Speed = Your Advantage

· Respond to all inquiries immediately; speed-to-lead is your competitive edge.

Build a Referral Power Network

· Rapidly develop relationships with discharge planners, elder law attorneys, financial advisors, physicians, and other top referral sources.

High-Conversion Event Strategy

· Lead tours, community events, and closing events designed to secure deposits on the spot.

Relentless Funnel Management

· Track inquiries, tours, follow-up, move-ins, and outreach in CRM; ensure every lead has a “next step.”

· Identify funnel gaps and execute fast, creative solutions to increase conversions.

Who You Need to Be

· A Senior Living Sales Expert Minimum 5 years in sales or comparable senior living experience, with verifiable occupancy or sales success.

· A Closer With Emotional Intelligence You can navigate family dynamics and confidently drive to “yes.”

· Data-Driven & CRM-Obsessed You live in Salesforce and use metrics to fix leaks fast.

· Hospitality-Focused You embody the Avalon culture of customer service and resident-first care.

Compensation & Rewards

· Competitive salary

· Aggressive commission structure tied to speed + volume

· Move-in bonuses and milestone bonuses at key occupancy targets

This Role Is Built for a Sales Athlete.

If you’re the type of closer who thrives on urgency, competition, and fast results — and you love the impact senior living has on families — you belong at THE AVALON OF COMMERCE TOWNSHIP

Pay Range: Starting Salary $75,000+ and monthly and quarterly earnings

Top performers can significantly exceed On Target Earnings through sustained occupancy growth.

Responsibilities

Skills Required

  • Minimum 5 years of sales experience or comparable senior living experience
  • Verifiable occupancy or sales success
  • Experience managing sales funnels, leads, tours, follow-ups, and move-ins
  • Salesforce and CRM proficiency
  • Ability to build referral relationships with healthcare, legal, and financial professionals
  • Strong closing skills and emotional intelligence for navigating family dynamics
  • Hospitality-focused, resident-first customer service approach
Am I A Good Fit?
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The Company
31 Employees
Year Founded: 2019

What We Do

Havenwood of Minnetonka is a Minneapolis–St. Paul-area senior living community offering a continuum of rental living and care options for older adults. Residents can choose independent living, assisted living, enhanced assisted living, and memory care, supported by wellness programming, social activities, dining, hospitality, and on-campus access to higher levels of care. The community is managed by LCS, a senior living services provider.

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