About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
Located at the most fashionable address of Tsim Sha Tsui, Hong Kong, you will be part of a dynamic team to drive for maximizing the long-term growth of the Hotel by driving revenue and delivering high standards in guest experience in alignment with the culture and values of Langham Hospitality Group.
OUR VISION
Building Great Memories
Major Accolades
Three MICHELIN Stars – T'ang Court, 2016 – 2026
Condé Nast Traveler Readers' Choice Award: Top 10 Hotels (HK & Macau), 2021 - 2025
EarthCheck Certification Master Certificate, 2025
Caring Company Award Advanced Performance, 2004 - 2025
Good MPF Employer Award, 2015 - 2025
Good Employer Charter, 2024 - 2025
Caring Employer Medal, 2025
The Best of The Best Masterchef – T’ang Court, 2020
Forbes Travel Guide Five-star Award Winner, 2015 - 2019
Travel+Leisure Best Top 5 Hotels in Hong Kong, 2016
Director of Sales and Marketing is the key executive member being responsible for short term and long term total revenues of the hotel. He / she has to ensure the hotel is performing to an expected budget as well as growing market share and positioning the hotel appropriately in REVPAR terms to the competitive sets while hotel brand is well positioned.
Key Responsibilities
- Lead and manage effectively Sales and Marketing Division of The Langham Hong Kong which consists of Departments: Sales, Catering and Event Sales, and Marketing Communications.
- Ensure the hotel in a highly competitive status in the market and situate hotel products and pricing to have unique positions in the market to grow revenues and market share in conjunction with global sales offices.
- Cooperate with Operations teams to create or / and develop product strategies for the major revenue streams of the hotel positioning.
- Plan, lead and manage regular exercise of room budgeting submission with optimal consumption of sales and marketing expenses.
- Direct all sales activities with professional sales team in rooms, catering and events by appropriate use of sales automation for efficient sales operation.
- Spearhead all comprehensive sales and marketing campaigns to optimize best sales results, media relations, brand communications and customer relationship management for the hotel property and participate in similar campaign globally at corporate level as “Sales Mission”.
- Manage relationship and status with luxury travel partners including FHR, Virtuoso, Signature Travels, and etc.
- Organize, chair and participate in weekly business meeting: e.g. ROME & Marketing Communications respectively; &
- Coach and develop sales and marketing leaders or talents in the hotel.
- Perform other duties as assigned by Managing Director / General Manager.
Qualifications
- Minimum 10 years’ Sales and Marketing management work experience in 5-star luxury hotel; At least 5 years at similar capacity with proven leadership record.
- Bachelor Degree holder or above with professional training.
- With strong business acumen and market awareness.
- Excellent communication and interpersonal skill.
- Cost controlling & pricing strategy skills.
- Knowledge in Sales Force and Shiji systems definitely an advantage.
- Mature, dynamic, well organized and a good planner.
- Problem solving ability with negotiation skills to create win-win results; &
- Excellent written and spoken English and Chinese, knowledge of Putonghua is an advantage.
For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/hong-kong/
Skills Required
- Minimum 10 years' Sales and Marketing management work experience in 5-star luxury hotel; at least 5 years at similar capacity with proven leadership record
- Bachelor Degree holder or above with professional training
- Strong business acumen and market awareness
- Excellent communication and interpersonal skill
- Cost controlling and pricing strategy skills
- Knowledge in Salesforce and Shiji systems
- Mature, dynamic, well organized and a good planner
- Problem solving ability with negotiation skills to create win-win results
- Excellent written and spoken English and Chinese
- Knowledge of Putonghua
What We Do
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The group takes its name from The Langham, London, Europe's first Grand Hotel. For over 150 years, this flagship property has been the pinnacle of sophisticated and gracious hospitality, a philosophy that is reflected group-wide through inspiring design, cutting-edge innovation, sincere service and an unwavering commitment to building great memories. With dedicated colleagues in more than 20 hotels located in major cities throughout four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to be a global hospitality group that pursues excellence.
