Director, Sales Leadership Development and Account Management

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title:   Director, Sales Leadership Development & Account Management

Location:   Boston, MA or Dallas, TX (Hybrid – 3 days/in office)

Overview:

The Director, Sales Leadership Development & Account Management is responsible for shaping the strategy, design, and execution of leadership development initiatives and account management practices across Galderma’s U.S. Commercial teams. This role will focus on developing and implementing high-impact programs that enhance the skills and competencies of sales leaders and account managers, ensuring they excel in customer engagement, relationship building, and driving business growth. The Director will work closely with marketing and sales leadership to align develop efforts with business objectives.

Key Responsibilities:

Leadership Development:

• Identify and prioritize the necessary competencies and skill sets required for effective sales leadership in the evolving marketplace.

• Develop and implement comprehensive leadership development programs for sales professionals and sales leaders to enhance their skills and drive performance.

• Collaborate with senior leadership to identify skill gaps and create tailored training initiatives that support career advancement with the sales team.

Account Management:

• Evaluate and prioritize the necessary competencies and skill sets required for effective account management in the evolving marketplace across Galderma’s US business.

• Oversee the training plan for the management of key accounts, ensuring strategies are in place to maximize customer satisfaction, retention, and revenue growth.

• Develop strategic account management capability plans that align with organizational goals and drive performance.

Strategic Planning & Collaboration:

• Develop and implement standardized training tools, curricula, and operational solutions for account management and sales leadership across the U.S. to ensure consistency and effectiveness.

• Lead cross-functional initiatives with marketing, market access, and product teams to ensure that training and account strategies are aligned with corporate goals.

• Implement robust evaluation procedures to assess the effectiveness of training programs, utilizing feedback and performance metrics to drive continuous improvement.

• Communicate training programs and account management outcomes to leadership, identifying potential development areas and opportunities for enhancement.

• Manage the budget for leadership development and account management initiatives, ensuring alignment with organization priorities and financial targets.

Cultural Leadership:

• Oversee and mentor direct report(s) dedicated to the development and delivery of training content, ensuring alignment with business objectives and timely execution of training initiatives.

• Promote a culture of continuous learning and development, encouraging a growth mindset across the sales organization.

Skills and Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field

• Master’s degree preferred.

• 12+ years of progressive experience, within a corporate environment is required, direct pharmaceutical manufacturer experience required

• Prior training experience is required and experience developing and delivering impactful leadership development programs for field teams.

• Field Sales Leadership and account management experience is highly preferred

• Proven ability to lead cross-functional teams and influence without authority.

• Strong understanding of complex specialty markets, with the ability to simplify complex content for effective communication.

• Exceptional business acumen and the ability to quickly assess and respond to changing business dynamics.

• Excellent communication skills, both verbal and written, with a strong ability to influence and engage stakeholders at all levels.

• Strong organizational and multitasking abilities, capable of managing multiple projects in a fast-paced environment.

• Experience in driving cross-functional integration and achieving outcomes in ambiguous environments.

• Proficient in Microsoft Teams, SharePoint, Outlook, PowerPoint, and Excel

What we offer in return
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager
• The final step is a panel conversation with the extended team

Our people make a difference
At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

Employer's Rights:
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.