Director, Sales Insights (Americas)

Posted 2 Days Ago
Be an Early Applicant
4 Locations
Hybrid
Expert/Leader
eCommerce • Fintech • Payments
The Role
Leads sales insights across North America by establishing KPIs, reporting standards, forecasting, pipeline analytics, and performance visibility. Partners with senior sales leaders to translate complex data into strategic recommendations, improve revenue outcomes, automate reporting, and advance AI and predictive analytics capabilities. Oversees sales analytics or business intelligence functions, executive storytelling, CRM performance analysis, and data-driven transformation.
Summary Generated by Built In

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Director, Sales Insights to join our ever-evolving Sales Insights team and help shape the future of global commerce. In this highly visible leadership role, you’ll transform sales data into strategic decisions that drive growth across North America, partnering closely with senior sales leaders to create a single source of truth for performance, forecasting and pipeline health. Your insights will influence executive decision-making, strengthen sales effectiveness, accelerate revenue growth and unlock new opportunities through automation, analytics and artificial intelligence. By empowering leaders with meaningful data and actionable recommendations, you’ll play a critical role in advancing Global Payments’ mission to deliver innovative solutions that help businesses thrive in an increasingly connected world.


What you'll own
  • Drive sales performance visibility across North America, delivering trusted insights and performance metrics that empower leaders to make faster, data-driven decisions and accelerate business growth.
  • Shape the future of the sales revenue engine, establishing consistent key performance indicators (KPIs) and reporting standards that improve alignment, accountability and forecasting accuracy across channels and regions.
  • Lead automation and analytics innovation, streamlining reporting processes and leveraging advanced data solutions to increase efficiency, unlock deeper insights and maximize organizational impact.
  • Influence strategic growth decisions, providing executive-level analysis and storytelling that identify opportunities to strengthen pipeline performance, optimize revenue outcomes and improve commercial effectiveness.
  • Champion data-driven transformation, advancing artificial intelligence (AI) and predictive analytics capabilities through high-quality data foundations that enable smarter planning, stronger performance and long-term competitive advantage.

What you'll bring
  • Proven success leading sales analytics, sales performance or business intelligence functions, with experience guiding teams and influencing senior stakeholders.
  • Strong expertise in translating complex data sets into actionable insights, recommendations and business outcomes that drive measurable results.
  • Experience working with customer relationship management (CRM) platforms such as Salesforce and a strong understanding of end-to-end sales funnel performance.
  • Advanced analytical and data visualization capabilities, including experience with tools such as Power BI, Tableau, Looker or comparable platforms.
  • Exceptional communication and executive presentation skills, with the ability to influence decisions, build alignment and confidently engage with senior leadership.

It's a bonus if you have
  • Experience developing automation, predictive analytics or artificial intelligence-driven solutions that improve sales effectiveness and business performance.
  • Strong proficiency in Structured Query Language (SQL) and data modeling to support scalable reporting, forecasting and performance analysis.
  • Experience partnering across Finance, Marketing, Sales Enablement and Commercial functions to deliver aligned insights and strategic recommendations.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.


What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.


#LI-Hybrid


EEOC Statement


Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.


If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.


Washington Candidates: Click here for information on the Fair Chance Act.

Skills Required

  • Proven success leading sales analytics, sales performance, or business intelligence functions
  • Experience guiding teams and influencing senior stakeholders
  • Ability to translate complex data into actionable insights, recommendations, and measurable business outcomes
  • Experience with CRM platforms such as Salesforce
  • Strong understanding of end-to-end sales funnel performance
  • Advanced analytical and data visualization capabilities using Power BI, Tableau, Looker, or comparable platforms
  • Exceptional communication and executive presentation skills
  • Experience developing automation, predictive analytics, or AI-driven solutions
  • Strong proficiency in SQL and data modeling
  • Experience partnering across Finance, Marketing, Sales Enablement, and Commercial functions

Global Payments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Global Payments and has not been reviewed or approved by Global Payments.

  • Healthcare Strength — Health coverage is broadly presented as comprehensive, including medical, dental, vision, and wellbeing resources such as EAP and wellness initiatives. Coverage breadth is consistently positioned as a strong element of the overall package.
  • Retirement Support — Retirement offerings feature a competitive 401(k) match with immediate vesting noted in some regions, alongside other long‑term savings options. These elements are emphasized as adding meaningful long‑term financial value.
  • Leave & Time Off Breadth — Paid time off, regional holidays, and volunteer service days are standard, with paid parental and caregiver leave also referenced. This structure supports work‑life balance, even as specifics vary by location.

Global Payments Insights

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The Company
HQ: Atlanta, GA
25,000 Employees
Year Founded: 1996

What We Do

Global Payments (NYSE: GPN) is a Fortune 500 payments technology company, delivering the leading complete worldwide commerce ecosystem. Our unique, connected infrastructure unifies every aspect of commerce, from issuer solutions to payments, and the innovative software that delivers seamless customer experiences. Headquartered in Atlanta, Georgia, we’re a worldwide team of over 24,000 people—including local experts on the ground in nearly 40 countries. Together, we support thousands of businesses across more than 100 industries. Empowering commerce for everyone.

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