Director of Sales - Hampton by Hilton

We are now accepting applications for the following position:

DIRECTOR OF SALES

RESPONSIBILITIES INCLUDE:

• Develop and execute an effective sales and promotional strategy for both external and internal customers.
• Direct, motivate, supervise direct reports in all sales related activities.
• Display leadership in guest hospitality, exemplify excellent customer service and create a positive example for guest relations.
• Contribute in sales calls to acquire new business and/or close on business.
• Lead the segmented sales effort (e.g., group, transient, association, corporate, etc.) and implement strategy for achieving revenue goals.
• Achieve personal booking goals and makes recommendations for goals of direct reports.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Analyze and provide reporting on sales and financial data.
• Analyze market information by using sales systems and implement strategy to achieve financial goals for guest rooms and catering.
• Review sales and catering guest satisfaction results to identify areas of improvement; interact with guests to obtain feedback on product quality and service levels.
• Provide a high level of service to the customer by understanding their needs and making recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
• Develop and manage relationships with key stakeholders, both internal and external.
• Work collaboratively with on and off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
• Attend customer events,

QUALIFICATIONS:

• Minimum 3 years’ experience in a leadership hotel sales role, preferably within the Cayman Islands.
• Strong ability to sell event concepts and effectively hand over to the execution team for seamless delivery.
• Established network within the Cayman Islands, particularly with key corporate accounts.
• Demonstrated success in building and maintaining relationships across the local corporate landscape.
• Experience in managing social media platforms including creating content and driving additional business through these platforms.
• Ability to handle multiple tasks and work well in an environment with time constraints.
• Ability to troubleshoot effectively.
• Detail-oriented with good organizational skills, performing work accurately and efficiently.
• Demonstrated excellent communication skills, both oral and written.
• Strong computer skills, especially Microsoft Office (Word, Excel, PowerPoint).
• Must maintain a professional image and demonstrable leadership skills.
• Must be comfortable working a flexible schedule and have the ability to work outside of normal business hours (i.e. evenings, weekends and public holidays, as needed).

Salary Range: US$85,000 - US$105,000 per annum

Benefits: In accordance with Cayman Islands Labour Act

Location: Hampton by Hilton, Grand Cayman, Cayman Islands

Employment Type: Full Time