The Role
About Kasada
Join us in stopping bad bots, for good! Kasada protects millions of online users everyday. Founded to stop automated bot attacks, we believe the internet should be a safe place for everyone. Bad bots are highly destructive. They take over accounts, steal content, overload systems and infrastructure and cause billions of dollars in damages every year. Seeking to restore trust in the internet, Kasada stops bots at the very first request including those that have never been seen before.
We’ve grown from a few friends working out of a shipping container under the Sydney Harbour Bridge to now operating globally, we’re spread across the world protecting some of the most well-known brands on the face of the earth.
We’re an innately curious team that’s not afraid to bring bold ideas to create better ways of solving problems. We’re looking for people who are passionate about solving some of the most difficult and pressing cybersecurity issues, while having fun doing it!
We’re looking for a strategic and technically astute Director of Sales Engineering to lead our U.S. Sales Engineering function. This role will be instrumental in bridging our customers, the Sales organization, and our global Product team. As our primary market continues to expand in the United States, we need someone who can align technical strategies with customer needs while serving as the U.S. voice back to our global Product leadership in Australia. This role is is required to be located in west coast timezones only to ensure good overlap with our Australian team.
This position reports to our Chief Revenue Officer and is part of the U.S. leadership team (dotted line to the General Manager, North America). You’ll also spend significant time collaborating with our Product leadership in Australia, providing crucial U.S.-centric insights to help shape product direction.
What you will do: Leadership & Strategy
- Technical Sales & Team Leadership
- Lead, mentor, and grow our U.S. Sales Engineering team, fostering a high-performance culture.
- Develop and implement technical sales strategies, standards, and best practices for direct and channel partners.
- Ensure technical excellence in all customer engagements, proof-of-concepts (POCs), and solution architecture.
- Customer Technical Strategy
- Build and maintain strategic technical relationships with key enterprise accounts.
- Provide architectural vision and guidance for complex customer solutions, working closely with Sales leadership on major deals.
- Lead technical strategy for market-expansion initiatives and new product launches in the U.S.
- Cross-Functional Collaboration
- Partner with Support teams to address escalations, reducing reliance on our Australia-based Product team.
- Work closely with our Channel organization to enhance partner enablement and build strong reseller relationships.
- Help drive analyst relations by providing market insights and technical credibility.
What you will do: Market & Product
- Market-Product Alignment
- Act as the primary liaison between the U.S. market and our global Product organization in Australia.
- Gather, synthesize, and convey customer requirements to influence product roadmaps.
- Stay ahead of competitive technical positioning, providing ongoing feedback on emerging market opportunities and threats.
- Product & Technical Enablement
- Serve as the U.S. point of contact for all product-related inquiries, including escalations and roadmap discussions.
- Own or contribute to product training programs for Sales, Pre-sales, and Support teams, ensuring new features and capabilities are well understood.
- Collaborate with Product Marketing to refine technical messaging, develop industry-specific content, and capture competitive intelligence.
What you will bring:
- 6+ years in technical customer-facing roles (e.g. pre-sales, sales engineering, and solutions architecture), with 3+ years leadership experience.
- Proven ability to build relationships with global teams (e.g. Product and R&D).
- Well versed at translating complex technical concepts into compelling value propositions.
- Willingness to travel domestically and to Australia.
- A passion for coaching, mentoring, and elevating the performance of your team.
- Technical understanding of web development fundamentals (e.g. RESTful APIs, web or mobile application architectures, and code analysis) and debugging (e.g. browser developer tools or debugging proxies).
- Degree in a technical field is preferred.
- Prior experience in software engineering and cybersecurity are advantageous.
If you’re ready to shape the technical direction of our expanding U.S. market—while bridging the gap between customers and our global Product organization—we’d love to hear from you. Come be a driving force behind our next phase of growth!
The Benefits of being a Kasadian
We want to ensure Kasada remains a great place to work and a place to do great work. It's important to us to build an inclusive environment where you can realize your full potential. We are a highly collaborative team regardless of location, placing a strong emphasis on our core values; and we have designed our benefits package so you can thrive, both inside and outside of work:
- A stake in Kasada’s global success with equity/stock options
- Flexible working hours and arrangements - Create a schedule that suits you
- Support for growing families - Generous parental leave allowances and resources to help in the lead up, during and after parental leave.
- Resources for well-being to support your growth including our EAP - confidential counselling for you and your loved ones
- Birthday leave
- Wellness leave
- An action packed calendar of fun in-person and virtual events
Sound interesting? What’s next?
Hit the apply button and one of our team will set up an exploratory, confidential discussion. We have designed our hiring process to be streamlined and thorough so everyone can make the right call on whether it is the right move for you. We are an inclusive team and this extends to all candidates that interview with us. Interviews are conducted virtually however if you want to come onsite - just ask! When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process, we want to ensure you are set up for success in every conversation.
Still with us? Just a little bit more…
Research shows that women and other marginalized individuals tend to only apply when they check every box. We’re always keen to broaden our perspective, so if you think you have what it takes, but don't necessarily meet every single point above, please still get in touch, we'd love to have a chat and see if you could be a great addition to the team!
Please note: Kasada is an e-verify employer (US based applicants only)
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The Company
What We Do
Kasada is the most effective and easiest way to defend against advanced persistent bot attacks across web, mobile, and API channels. With Kasada, trust in the Internet is restored by foiling even the stealthiest cyber threats, from credential abuse to data scraping. The solution invisibly stops automated threats while inflicting financial damage to attackers, destroying their ROI. With the ability to onboard in minutes, Kasada ensures immediate and long-lasting protection while empowering enterprises with optimal online activity. Kasada is based in New York and Sydney, with offices in Melbourne, San Francisco, and London. For more information, please visit www.kasada.io and follow on Twitter, LinkedIn, and Facebook.
