Director, Sales Effectiveness and Learning

Job Specific Responsibilities and Preferred Qualifications :

This is a leadership role focused on maximizing sales team performance through strategic enablement programs. This includes developing and implementing training, content, and tools to enhance sales processes, improve team skills, and improve seller effectiveness.  Leads a team of facilitators and instructional designers who are responsible for sales enablement programs to increase the efficiency, productivity, and engagement of sales associates, including sales technology.  You will also collaborate with cross-functional teams to address gaps and improvement opportunities in the selling process. You will have 3 direct reports.   

Key Qualifications:
• Minimum 5+ years of sales operations, sales training, and/or sales enablement
• Organizational design experience

• Expertise in Adult Learning, Instructional Design, Sales Processes, and sales enablement tools (i.e. Salesforce)
• Excellent communication, presentation, and interpersonal skills
• The ability to evaluate sales performance and establish competencies and assessment frameworks
• Tech-savvy; familiar with various systems and tools for training
 

Job Summary

Creates and manages sales enablement programs to increase the efficiency and productivity of sales associates. Collaborates with cross-functional teams to address gaps and improvement opportunities in selling processes.

Major Tasks, Responsibilities, and Key Accountabilities

• Oversees the implementation and change enablement of sales processes and practices in the field.
• Leads and supports organizational design, redesign, and restructuring efforts across the sales organization.
• Establishes competency and assessment frameworks to evaluate the performance and skill sets of sales associates.
• Assists in the creation and adaptation of company orientation materials and onboarding programs, including creating sales enablement content for new hires.
• Partners with field sales leaders to develop and reinforce associate selling skills through education, observation, mentorship, and motivation.
• Works with sales leadership to create development plans for associates with additional training needs.
• Interprets sales data and recommends strategies to drive desired behaviors and outcomes.
• Conducts needs analyses and develops resources to address gaps and improvement opportunities in selling processes.

Nature and Scope

• Problems are typically defined by higher level leadership. Problems are difficult. Solutions require analysis and investigation.
• Decides how to achieve planned results within an organization's plans, policies, and guidelines. May set or change plans/goals within respective department or area.
• May manage department via multiple layers of managers OR directly supervise a staff of professional individual contributors at the senior or technical advisor level.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel more than 50% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 9+ years of experience in a related field, including several years in a management/supervisory capacity.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.