About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About The Role

Are you a commercial business builder? Have you helped businesses scale through sales results? If so, come join us as we redefine growth and success in our industry.

We are looking for an experienced sales leader with a proven track record of driving new business in a fast paced software environment. In this role you will lead multiple sales teams in APAC from our Australia office in Sydney. In addition, you will innovate our approach to drive the effectiveness of the sales organization up. Internally, this leader will collaborate closely with our existing Sales leaders, Lead Generation, Sales Operations, Sales Training, Onboarding, and Product teams to achieve aggressive targets and support our efforts to scale the region further. The successful candidate will bring an inspiring, structured and analytical approach to the job.

What You’ll Do Here

• Build a high-performance sales culture that fosters accountability and team spirit to jointly become better and achieve the ambitious sales goals set out 
• Lead and coach the sales teams by inspiring, motivating, and empowering individuals
• Drive effectiveness of sales organization by diagnosing, problem solving, and if needed, innovating the sales approach 
• Employ a data-driven approach to design and implement strategic plans to reach sales targets.
• Develop and test innovative approaches to attract, close and retain new clients, for example by driving a more consultative sales approach and sharpening the sales story 
• Stay current with the latest industry trends and best practices to ensure optimal performance.
• Continuously assess the competitive landscape and institute changes to the sales program in response to competitor changes.
• Act as a trusted partner for the leadership of FareHarbor; advise and provide insights on risks and opportunities.
• Partner with the Product and Engineering teams and other Sales leadership  to prioritize  features that are responsive to industry needs. 
• Innovate strategies to attract and enrich the quality and depth of talent in the sales organization, including mentoring and developing sales managers.

Requirements

• 7+ years of experience in leading B2B sales teams in a high-velocity software sales environment
• Strong communication and interpersonal skills with the proven ability to define and execute strategy
• Track record in leading and improving a sales teams focused at acquiring net new clients 
• Strong leadership skills with a track record of building and, motivating teams,  driving accountability and establishing a high performance sales culture
• Proven capabilities to diagnose issues, strengthen the craft and drive effectiveness of the sales organization  
• Ability to manage, organize and prioritize, leading effectively through the dynamics of change in an entrepreneurial environment
• Strong critical thinking and analytical skills
• A “get things done” mentality
• Proven analytical skills with the understanding and ability to pare down data to make strategic/informed decisions
• Ability to  work cross-functionally and partnering with other departments, encompassing a collaborative mindset to problem solving

Benefits

• Global leave benefit 
• 22 weeks paid parental leave 
• 2 weeks paid grandparent leave 
• Extended care and bereavement leave
• Life insurance policy 
• Opportunity to share your ideas and make a difference in a growing company.
• Fast-paced, high-energy and engaging work environment.
• 26 days of annual leave
• Work-from-home assistance
• Educational Opportunities 
• Individual skill development & growth programming
• Social hours & events and team-building 
• Hybrid friendly
• Wellness benefits (Headspace subscription & wellness webinars)  

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.

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Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.