Description
Director of Sales & Marketing
Hotel Indigo Williamsburg – Brooklyn, NY
Managed by StepStone Hospitality
Hotel Indigo Williamsburg is seeking a dynamic, results-driven Director of Sales & Marketing to lead the hotel’s overall sales strategy and revenue growth. This role is ideal for an experienced hospitality sales professional with strong leadership, relationship-building, and strategic planning skills. The position focuses primarily on rooms revenue, group sales, and brand marketing initiatives.
Key Responsibilities
- Proactively solicit new and existing accounts to meet and exceed revenue goals through telephone, email, outside sales calls, virtual and in-person site inspections, and written communication.
- Develop and execute strategic sales and marketing plans to maximize transient and group room revenue.
- Identify new business opportunities while maintaining and growing existing client relationships.
- Collaborate closely with hotel operations, revenue management, and ownership to ensure seamless execution of group business.
- Lead, motivate, and oversee the sales team, setting individual goals and ensuring accountability.
- Communicate performance results, forecasts, and action plans to ownership and senior leadership.
- Quote group rates and manage availability in collaboration with revenue management to ensure optimal pricing strategies.
- Drive brand awareness through digital marketing initiatives, social media engagement, and local partnerships.
- Represent the hotel through community involvement, networking events, and industry organizations.
- Maintain accurate sales activity records in the hotel’s sales and CRM systems.
- Utilize hotel systems including Opera PMS and Delphi Advanced.
- Work independently while maintaining strong communication across all hotel departments.
- Provide weekend coverage as needed to support business demands.
- Perform additional duties as assigned by the General Manager and Vice President of Sales & Marketing.
- Proven hospitality sales leadership experience, preferably within a lifestyle or boutique hotel environment.
- Strong organizational, analytical, and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and web-based platforms.
- Self-motivated, detail-oriented, and results-driven with a high level of professionalism and ethical standards.
- Demonstrated ability to build relationships and work collaboratively in a team-oriented environment.
- Flexible schedule with availability to meet clients, including occasional weekends.
- Typical schedule: Monday through Friday, with weekend availability as needed.
- Position is on-site at Hotel Indigo Williamsburg, Brooklyn, NY.
- Willingness to travel locally for sales calls and networking events as required.
- Competitive salary
- 401(k) with company match
- Health, Dental, Vision, and Life Insurance
- Paid Time Off & Holiday Pay
- Employee Hotel Discounts
StepStone Hospitality is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills Required
- Proven hospitality sales leadership experience
- Strong organizational, analytical, and multitasking abilities
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office
- Demonstrated ability to build relationships
What We Do
StepStone Hospitality specializes in the management of full-service hotel and restaurant operations, aiming to create asset value for owners through a combination of hands-on operations, strategic asset management, and food and beverage expertise.
