Location Overview
Join our team at the Aman Indonesia Regional Office. Located in Bali’s cultural heart of Ubud, this growing regional office supports the brand’s five properties spread across Indonesia, in addition to its flagship sailing yacht, Amandira. You will work alongside the local teams at the very pinnacle of luxury hospitality, while connecting regularly with corporate teams across the globe. In collaboration, your role will help drive innovation and excellence across the Aman brand.
Role
We are seeking a passionate and experienced Director Sales & Marketing, to join Aman Indonesia in Indonesia! Reporting to the Area Director of Sales & Marketing - Japan, Korea & Indonesia , you will be responsible for the operations within Aman Indonesia Resort
Responsibilities
- Develop and drive tactical plans by market segment, source market, and channel to achieve GOR expectations for all properties
- Agree and implement sales targets and KPIs for all sales and marketing personnel, measured through contact management and revenue results.
- Coordinate and centralize sales activities during international roadshows and tradeshows to reduce cost and increase productivity.
- Develop and maintain HNW market of each country through a defined communications strategy.
- Increase repeat guest ratio and length of stay across properties and brands (domestic and international).
- Ensure forecast accuracy within 3% of actual using IDEAS system.
- Coordinate and create enticing stories to positively impact direct booking.
- Develop proactive marketing/PR plans to capture new markets.
- Coordinate and develop F&B and catering sales structure including buyouts.
- Increase auxiliary revenue in each property.
Requirements
- Minimum 2 years of sales marketing experience is commonly required, preferably in a luxury resort.
- A bachelor's degree or diploma equivalent in business or marketing in related field is preferred.
- Mastery of closing techniques, active listening, and the ability to overcome objections.
- Exceptional verbal and written communication skills to articulate product value and persuade clients.
- Ability to build and maintain strong, long-term relationships with customers.
- Consistently meeting or exceeding sales quotas and performance targets.
- Strong instinct to collaborate and prioritize interests of Company, Guests and Colleagues.
Benefits
At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we priorities and support your career journey, making you feel valued, included and at home.
- Meals and transportation allowance.
- Health insurance.
- Public holidays and weekly holidays.
- Uniform.
If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to join us on our journey.
Skills Required
- Minimum 2 years of sales and marketing experience
- Experience in a luxury resort environment
- Bachelor's degree or diploma in business or marketing (or equivalent)
- Mastery of closing techniques, active listening, and objection handling
- Exceptional verbal and written communication skills
- Ability to build and maintain strong, long-term customer relationships
- Consistently meet or exceed sales quotas and performance targets
- Collaborative mindset prioritizing company, guest, and colleague interests
- Proficiency using the IDEAS forecasting/system for revenue forecasting
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What We Do
t Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of: Investing in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms. Nurturing pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures. Acting like owners – taking the charge, leading by example and an immense sense of pride in their work. Celebrating communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner
