- Oversee all aspects of room operations, ensuring the highest level of service and guest satisfaction.
- Develop and implement innovative strategies to maximize room revenue and occupancy.
- Manage the Rooms Division budget, forecasting, and financial performance.
- Lead, train, and mentor the front office, housekeeping, and concierge teams.
- Analyze guest feedback and market trends to enhance services and improve guest experiences.
- Collaborate with other departments to ensure seamless service delivery and efficient operations.
- Ensure compliance with health and safety regulations.
- Represent the Rooms Division in senior management and executive meetings, providing insights and updates on operations.
Requirements
- Bachelor's degree in Hospitality Management or related field.
- 5+ years of experience in hotel management, with a focus on rooms operations.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven financial acumen, with experience in budgeting and revenue management.
- Ability to work in a fast-paced environment and handle multiple priorities.
What We Do
An end to end platform providing a seamless experience for prospective buyers, sellers & investors in the real estate space.
We are a tech-based information & services hub with multiple arms that tackle every step of our clients journey from searching for a home, to buying, selling, consulting and/or investing in properties on a fully immersive digitized platform.
Using machine learning and tailored algorithms that foresee & learn customer demands properties are recommended that better suit their needs. The ease of online navigation, the ability to compare different properties and filter according to personal interests allows customers malleability and short search times.
Our Nawy Now service allows customers to move in and pay later with reasonable payment plans. This program tackles the adversity of finding ready to move homes by providing a wide array of competitively priced properties with up to 10 year installment plans.
